Regional Sales Manager

2 weeks ago


Nashville, United States Ritchie Bros. Full time
A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of ONE-Team - All in, It's ALL bout the customer, and Be easy to do business with. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you're out in the field or back at your office, you'll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets and vehicles.

We're looking for a Regional Sales Manager that will be responsible for managing one of our most important US Territories (West Virginia, Kentucky, Alabama, Tennessee , Mississippi). You will have 8-10 Territory Managers reporting under you, and will work with them to hit a yearly regional sales goal. We are ideally looking for someone who will reside in Tennessee or Kentucky, as this role requires travel within the territory.

The Opportunity:

The Regional Sales Manager ("RSM") will play an integral leadership role in generating consignments through sales and marketing efforts, including attracting consignors, evaluating and signing deals, managing contracts, and assisting the field sales staff in attracting bidders and buyers to the Ritchie Bros. sales.

Reporting to and working directly with the Director, Sales, you will take responsibility for achieving the regional annual Gross Transaction Value ("GTV"), Commission Revenue and Sales Contribution targets through the development of Territory Managers.

In this role you'll:
  • Along with the Director, Sales, and in alignment with the corporate strategy, plan, develop and execute the annual regional business plan (Playbooks) and related sales growth strategies and tactics to deliver annually targeted and longer term regional financial performance.
  • Work with the Director, Sales, the Corporate Marketing team and Territory Managers to formulate and execute on marketing strategies, objectives and initiatives that are aligned with the corporate marketing strategy.
  • Manage the performance accountability of Territory Managers and other direct reports for the region including succession planning, career planning and compensation.
  • Ensure all aspects of deal execution are carried out: price all risk deals, manage deal strategy and approvals, balance risk on deals including the consideration of longer term implications, resolve/approve value debt issues and participate in the preparation and presentation of all large customer deals.
  • Manage and promote appraisal quality and accuracy as well as maintain set appraisal key performance indicators (KPI's)
  • Own all customer contracts - their completeness and accuracy, policy compliance, timely delivery of equipment and titles/registrations, completion of repair orders and the execution of all other Ritchie Bros. contractual requirements.
  • Serve as the lead in fostering a culture of clear direct communication within the region and throughout Ritchie Bros. so that roles and responsibilities are understood, inter-region and interdepartmental cooperation is encouraged, and employee engagement is maximized.
  • Develop a strong partnership with the Regional Operations Manager ("ROM") in your region to promote a high level of communication between the RSM and the ROM, including meeting regularly with the ROM to review overall financial performance for the region and develop plans to deal with problems or issues.
  • Partner with the ROMs to deliver a consistent auction experience to our consignors, bidders and buyers by adhering to established auction policies and procedures and by championing best practice solutions.
  • Ensure regional activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.
  • o Promote a culture where the health and safety of our employees and customers is top priority for all.
  • Working conditions:
  • Spend 70% of your time travelling with your field sales team
  • Overnight travel will be required
  • Climb up and down on large construction equipment regularly
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Here's what you bring:
  • Experience working in sales in the heavy equipment industry, or a related industry.
  • Bachelor's Degree in Business Management, Commerce or related field and/or 10 years of related work experience
  • A minimum of 5-7 years of experience managing and/or directing a field sales team in a quota-driven business environment
  • Demonstrated experience in leading and managing sales initiatives and business plans to support evolving business goals, including delivering and executing sales growth strategies
  • Strong business acumen: knowledge of business theory, business processes and operations, management principles and budgets
  • Strong leadership, management and coaching skills are essential
  • A high degree of customer service orientation. You care about building authentic and long-lasting relationships with customers
  • Previous experience working effectively in a team-oriented, collaborative environment
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
  • A valid driver's license and a clean driving record.
What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 55+ years in business. And, we'll take care of you along the way. Here's how:
  • Competitive base salary and commissions.
  • Long term bonuses.
  • Company provided vehicle allowance.
  • Comprehensive medical and dental benefits.
  • 401(K) with company match.
  • Employee Stock Purchase Plan
  • Ongoing training, professional development and tuition reimbursement.


Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you required any accommodations, please send an email to: careers@rbglobal.com.

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