Collector

3 weeks ago


Las Vegas, United States One Nevada Credit Union Full time

One Nevada Credit Union has an available position for a Collector Join our amazing collections team if you meet our minimum qualifications:

DUTIES AND RESPONSIBILITIES

Collecting 75%

* Communicates, verbally and in writing, with delinquent members to negotiate arrangements for repayment;

* Performs skip-traces to locate missing members to obtain payment;

* Verifies assets for pending legal action;

* Proposes accounts for repossession, court action, and foreclosure proceedings;

* Obtains asset searches from the County Assessor Office;

* Reports on the status of delinquent accounts to the Assistant Vice President Collections or Collections Supervisor; and

* Performs other duties as assigned.

Clerical 25%

* Orders and reviews credit reports;

* Prints and mails online collection system letters and notices;

* Writes letters to members and creditors;

* Researches delinquent accounts;

* Types online collection documentation;

* Submits lines of credit to be revoked to Assistant Vice President Collections or Collections Supervisor;

* Makes data changes on member accounts;

* Transfers funds to make delinquent loan payments;

* Documents all member contact and collection efforts on the online collection system;

* Transfers funds for NSF checks and negative shares; and

* Performs other duties as assigned.

QUALIFICATIONS

Knowledge, Skills, and Abilities

* General knowledge of collection methods, practices, and techniques;

* General knowledge of State and Federal laws pertaining to collections;

* Skill in the operation of online collection system;

* Skill in the operation of a personal computer to include Internet/Intranet use, operating system, word processing, spreadsheet, presentation, calendar, and scheduling software;

* Ability to follow-up on arrangements for repayment;

* Ability to be accurate, thorough, and task-oriented with a capacity for routine;

* Ability to accurately completed paperwork documentation;

* Ability to communicate effectively, both verbally and in writing;

* Ability to maintain regularly scheduled attendance;

* Ability to establish and maintain effective working relationships with other employees and members; and

* Must be able to relate appropriately to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instruction, and communicating with others; and (c) respond appropriately to constructive feedback from a supervisor.

Education and Experience

A high school diploma or GED, plus one year progressively responsible experience in collections.


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