Collector

1 month ago

Las Vegas, United States One Nevada Credit Union Full time

One Nevada Credit Union has an available position for a Collector Join our amazing collections team if you meet our minimum qualifications:

DUTIES AND RESPONSIBILITIES

Collecting 75%

* Communicates, verbally and in writing, with delinquent members to negotiate arrangements for repayment;
* Performs skip-traces to locate missing members to obtain payment;
* Verifies assets for pending legal action;
* Proposes accounts for repossession, court action, and foreclosure proceedings;
* Obtains asset searches from the County Assessor Office;
* Reports on the status of delinquent accounts to the Assistant Vice President Collections or Collections Supervisor; and
* Performs other duties as assigned.

Clerical 25%

* Orders and reviews credit reports;
* Prints and mails online collection system letters and notices;
* Writes letters to members and creditors;
* Researches delinquent accounts;
* Types online collection documentation;
* Submits lines of credit to be revoked to Assistant Vice President Collections or Collections Supervisor;
* Makes data changes on member accounts;
* Transfers funds to make delinquent loan payments;
* Documents all member contact and collection efforts on the online collection system;
* Transfers funds for NSF checks and negative shares; and
* Performs other duties as assigned.

QUALIFICATIONS

Knowledge, Skills, and Abilities

* General knowledge of collection methods, practices, and techniques;
* General knowledge of State and Federal laws pertaining to collections;
* Skill in the operation of online collection system;
* Skill in the operation of a personal computer to include Internet/Intranet use, operating system, word processing, spreadsheet, presentation, calendar, and scheduling software;
* Ability to follow-up on arrangements for repayment;
* Ability to be accurate, thorough, and task-oriented with a capacity for routine;
* Ability to accurately completed paperwork documentation;
* Ability to communicate effectively, both verbally and in writing;
* Ability to maintain regularly scheduled attendance;
* Ability to establish and maintain effective working relationships with other employees and members; and
* Must be able to relate appropriately to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instruction, and communicating with others; and (c) respond appropriately to constructive feedback from a supervisor.

Education and Experience

A high school diploma or GED, plus one year progressively responsible experience in collections.

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