SCM Support Engineer

4 weeks ago


Issaquah, United States Acara Solutions Full time

Description Are you a Customer Support Engineer who is looking to join one of the top companies within the Manufacturing Industry? Are you looking to further your career and grow? Do you have experience with Supply Chain Management and Customer Service? If you answered yes to those three questions, then apply today Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Issaquah, WA. Interested? Here's what you'd do: Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories. Adheres to relevant processes and regulations. Needs to consider processes and results, generated in other workflows and disciplines, conditions and environments, and values significance to contribute effectively to team results. Provide logistical product support for assigned Ultrasound platforms within the Customer Services (CS) team. Collaborate with the Product Innovations team within CS and cross-functional teams which include Product Management, Supply Chain Management, Quality/Regulatory, and Product Engineers of assigned product platforms. Collaborate with Supply Chain Management and Customer Service Managed logistics (CSML) regularly for spare parts planning and escalations. Responsible for spare part readiness concerning new product introductions as they relate to product support. Responsible for sustaining spare parts as they change or evolve throughout the product lifecycle. Initiate, develop, release, and manage Ultrasound Field Updates (recalls) utilizing our Update Handling Tools and process. Provide data inputs into the end-of-delivery and end-of-support to ensure smooth completion of the product lifecycle. Manage Metrics, Projects, tasks, and status of deliverables. Identify and mitigate constraints. Identify and drive throughout the service lifecycle opportunities for improving process, product quality, serviceability, and costs with close alignment with appropriate partners and stakeholders. Contribute to and deliver business processes or detailed technology solutions, in a self-managed and target-oriented manner, and thus contribute to overall team results. Here's what you'll get: Pay: $40.29 / hr. Hours: 40 hrs/Week Length: Temp (3 Months) Sound like a good fit? APPLY TODAY About Acara Solutions Acara is a premier provider of recruiting and workforce solutions-we help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Job Requirements Required Skills / Qualifications: High School Diploma or GED Minimum 3 years of Supply Chain Management and Customer Service experience Preferred Skills / Qualifications: Needs experienced level of analytical and distinctive conceptual skills to solve issues, which differ in size and nature. Thorough professional know-how in SAP. Additional Information: Upon offer of employment, the individual will be subject to a background check and a drug screen. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to



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