Linux System Administrator Level 2

4 weeks ago

Annapolis Junction, United States Jovian Concepts Inc Full time

Description: · Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. · Manages IT system infrastructure and any processes related to these systems. · Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. · Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. · Provides support for the escalation and communication of status to agency management and internal customers. · Provides support for the dispatch system and hardware problems and remains involved in the resolution process. · Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requirements Position Requirements : The ideal candidate for this position will have experience in Linux, STE/STN tools LatteArt, and Nessus. The Level 2 System Administrator (SA) shall possess the following capabilities: · Provide support for implementation, troubleshooting and maintenance of IT systems. · Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. · Manage the daily activities of configuration and operation of IT systems. · Provide assistance to users in accessing and using IT systems. · Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. · Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. · Provide support for the escalation and communication of status to agency management and internal customers. · Optimize system operations and resource utilization, and perform system capacity analysis and planning. · Provide in-depth experience in trouble-shooting IT systems. · Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. · Provide support for the dispatch system and hardware problems and remains involved in the resolution process. · Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Qualifications: An active and current TS/SCI Clearance with Polygraph is required to be considered. IAT level II baseline certification as defined by DoD 8570.01-M is required. Ten (10) years, experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree

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