Payroll Specialist
1 month ago
The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Must be able to handle ambiguity, work in an agile and fast-paced environment, be self-motivated to understand the total picture, and propose recommendations for change in support of operational excellence.
This position will be based in our San Diego, CA or Atlanta, GA office.
What you'll bring
3+ years of experience in payroll related responsibilities
Apply documented rules, past practices, or instructions on an independent level
Ability to work in a fast paced environment even during times of ambiguity
Demonstrated ability to hold information confidential with excellent judgment
Understanding of payroll processing within a shared services environment
Solid time management skills with an ability to prioritize assignments in a dynamic work environment
Proficient computer, organizational, analytical, research and problem solving skills
Working knowledge of Excel, proficient with all other Office applications
Complete self-initiated training necessary to remain current on payroll practices
Ability to learn processes quickly for more efficient and effective results
Experience with Workday and ADP systems highly preferred
Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn
The ability to adapt to change and adjust to the business needs
How you will lead
Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and nonexempt employees
Processes terminations including final pay calculations
Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections
Track and process leave of absence (LOA) to calculate supplemental pay for employees
Audit HRIS Workday daily file feed into ADP to ensure data accuracy
Resolves payroll employee service request cases (Tier 2 support for escalations)
Initiate stop payments and direct deposit reversals
Research and manage outstanding/uncashed check or direct deposit issues
Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance
Auditing and validating inputs in the time and labor system
Run and review timesheet export reports from Workday to interface with the ADP Payroll system
Process over-payment calculations and collection
Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks
Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors
Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions
Work in a team environment by coordinating with other team members in the processing of payroll
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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