Public Safety Dispatch Lead III

2 weeks ago

Northfield, United States St. Olaf Full time
Job Description

Job Title: Public Safety Dispatch Lead

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

Department Name: Public Safety

Unit Number (5 digits): 16315

Length of Position: See Employment Authorization

Contact Person/Supervisor: Zita Toth Gaddis

Pay Rate (Check One) Standard Hourly Rate X Supervisory/Special Skills Hourly Rate

To be selected for this position of Dispatch Lead, students MUST currently be employed with Public Safety as a Public Safety Dispatcher.

Description of the Position: (Purpose of the Position): Primary answerer of the 24/7 Public Safety telephone. Under the direction of the Department of Public Safety and Communications Center Director, conduct training for new Dispatch hires.

Transferable Skills: Communication, information management, emergency preparedness.

Duties and Responsibilities:
•Under the direction of the Department of Public Safety and Communications Center Director, conduct training for new Dispatch hires.
•Answer the Public Safety emergency number, gather important information, and dispatch officers.
•Report emergencies to the Northfield Police, Fire or Rescue Departments as requested.
•Dispatch on-campus Emergency Medical Technicians (EMT's) to medical calls.
•Answer calls for Safe Ride & Safe Walk and dispatch as appropriate.
•Contact college facilities personnel as requested.
•Enter telephone calls received and important information into the records management system.
•Provide accurate information to callers.

Qualifications: (Education/Experience/Skills)
•Prior experience as a student dispatcher.
•Clean campus conduct record.
•Successful completion of provided training program.
•Successful completion of a background check which may include: criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications.
•Effective verbal communication skills.
•Excellent organizational skills and attention to detail.
•Ability to work with minimal supervision.
•Must be dependable and responsible.
•Ability to work effectively during scheduled hours.
•Ability to handle and safeguard confidential information.

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