Business Analyst
2 weeks ago
Location: Omaha, NE (5 Days Onsite)
Duration: 06 Months plus
Rate: DOE
US Citizens and Green cards Preferred.
Job Overview:
We are seeking a highly motivated and detail-oriented Business Analyst to join our Credit Card team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of credit card processes and systems. The Business Analyst will play a key role in identifying areas for improvement, implementing process enhancements, and ensuring the efficient functioning of credit card operations.
Responsibilities:
- Requirements Gathering:
- Collaborate with stakeholders to gather and document business requirements related to credit card operations.
- Conduct interviews, workshops, and surveys to understand the needs of various business units.
- Data Analysis:
- Analyze credit card data to identify trends, patterns, and areas for improvement.
- Use data-driven insights to make recommendations for optimizing credit card processes.
- Process Improvement:
- Evaluate existing credit card processes and workflows to identify inefficiencies.
- Propose and implement process improvements to enhance operational efficiency and customer experience.
- System Integration:
- Work closely with IT teams to ensure seamless integration of credit card systems and applications.
- Collaborate on the development and implementation of new features and functionalities.
- Risk Management:
- Analyze credit card transactions and identify potential risks.
- Collaborate with risk management teams to develop strategies for mitigating credit-related risks.
- Regulatory Compliance:
- Stay updated on industry regulations and ensure that credit card operations comply with relevant laws and standards.
- Work with legal and compliance teams to implement necessary changes.
- Reporting and Documentation:
- Prepare and present regular reports on credit card performance and key metrics.
- Maintain comprehensive documentation of business processes, requirements, and system configurations.
- Bachelor's degree in Business, Finance, Information Technology, or related field.
- Proven experience as a Business Analyst, preferably in the credit card or financial services industry.
- Strong analytical and problem-solving skills.
- Knowledge of credit card processes, payment systems, and industry regulations.
- Excellent communication and interpersonal skills.
- Proficiency in data analysis tools and techniques.
- Familiarity with project management methodologies.
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