IVR/ Splunk Business Analyst- Onsite
4 weeks ago
Splunk Business Analyst
Location: Omaha, NE
Full time position
Required skills and qualifications:
- Five or more years of experience in analytics and systems development.
- Proficiency in SQL and Splunk.
- Extensive experience with Atlassian tools – JIRA and Confluence.
- Advanced proficiency in Microsoft applications, including Visio.
- Strong analytical skills with a proven track record.
- Experience in creating process documentation and reports.
- Excellent communication skills, capable of translating data into actionable insights.
Preferred skills and qualifications:
- Bachelor’s degree or equivalent in information technology or computer science.
- Demonstrated project management and user testing abilities.
- Experience in Genesis CX and data visualization tools like Power BI.
- Working knowledge of GitLab and CI-CD Pipeline.
- Working knowledge of AI/ML tools and LLM classifications.
Eligibility Requirements
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