Cloud Network UCaaS Admin
4 weeks ago
- Provide network planning, design, implementation, and optimization of Telecommunications/Netsapien Infrastructures
- Provide operational support to and for customer's issues, while managing escalated issues/event status in the ticketing system in adherence to the companys operational level agreement
- Review and maintain Standard Operating Procedures for diagnosing and troubleshooting VoIP platform, Telecom Network, IP / WAN Protocol stacks, and Linux server issues
- Review and monitor the security posture, performance, and health of the telecommunication infrastructure and perform remediation when and where necessary
- Follow a formal change control process when making or recommending any changes to telecom or VoIP systems
- Perform analysis of any software or hardware modifications, including vendor-supplied patches or user-driven requests for change, in a timely and proactive manner
- Work in conjunction with vendors and service providers to expedite problem resolution for system issues or product defects
- Work closely with other Information Services teams on projects of all scopes, including complex and cross-functional effort s
- Relevant VoIP platform experience
- Bachelors degree in Computer Science or Network Administration is a plus but not required
- 6-8+ years of experience in Network/Operations Support with Client on Telecom and Platform Switches, such as Netsapiens, Broadsoft, Metaswitch, or Asterisk
- Working knowledge of Networking in a TCP/IP and SIP environment and Linux experience, preferably Ubuntu
- Experience with open source applications and tools such in LAMP Stack
- Experience with telephony or voice related services (SIP, RTP)
- Experience with provisioning and configuration of VoIP phones
- Experience troubleshooting and providing operational level support to: VoIP platform/networks and IP/WAN protocol stacks
- Experience analyzing and monitoring system performan ce
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Cloud Network Engineer with Security Clearance
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Cloud Network Engineer with Security Clearance
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Kansas City, United States TEKsystems co Allegis Group Full timeTop Skills' Detailsa Cloud Network Engineer focused on enabling secure cloud infrastructure operations for worldwide customers through engineering, design, planning, implementation, operation, and maintenance of networking infrastructure in hybrid-cloud and fully native cloud environments. Key responsibilities include: - Collaborating with Networking,...
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Network/Admin Technician
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IT Network Administrator
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Network Support Technician @Irving, TX
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Customer Service
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