Senior Business Travel Sales Manager-Hotel

4 weeks ago

Dallas, United States Source One Hospitality Full time

Job DescriptionSummaryThe Senior Business Travel Sales Manager to manage two Transient Focused Buyers; Corporate Negotiated and Leisure Agencies. The Corporate Negotiated includes Global, National Accounts as well as Local. The Leisure Agency side covers Consortia and TMC's.Job Functions•Achieve Monthly, Quarterly, and Annual Revenue and Direct Sales Goals including Outside Sales Calls, Prospecting Calls, Site Inspections, and Entertainment as outlined•Submits RFP's, with DOSM alignment re: rate, for all Global and National (if applicable) Accounts.•Is the Point-of-Contact for all Local Corporate Accounts•Works within Harwood Hospitality Resources to Garner additional Leads and Cross-Promotional Opportunities•Sets Goals per Account and Creates an Action Plan for Key Accounts•Works closely with LHW's Sales Team Members managing Global Hotel Accounts•Identifies, Develops and Solicits new Retail Travel Agents, Consortiums, Entertainment and possibly Wholesalers.•Works with DOSM on inclusion for Virtuoso, Amex FHR/Hotel Collection, Signature, etc.•With DOSM, Creates Offers and Promotions and ensures they are distributed within all networks, i.e., LHW, TMC's, Consortia's like Virtuoso, etc.•Ability to Evaluate Potential Business Opportunities, Qualify Potential Accounts, Complete Bid Process, Complete all Portions of the RFP Process, Negotiate Rates and Contract Volume Sales Agreements•Leads the TMC Strategy setting Corporate and Leisure Goals per TMC. Emphasis on American Express, CWT, Internova•Research and Develop New Leads for Property Business to support a new-build hotel.•Provide Weekly and Monthly Reports of Sales Calls and Actions as Requested by Director of Sales and Marketing, as well as other assigned projects.•Travels to meet with Customers and Prospective Customers to Educate on Product and Experiences that includes but is not limited to Sales Calls, Tradeshows, and Industry and Community Events.•Meets, Welcomes, and Entertains Customers and Conducts Property Tours in a Hospitable and Professional Manner Reflective of a Five-Star Service Environment.•Share and Educate Team on Travel Industry Accounts and Partnerships.•Negotiate, Draft, and Generate Proposals, Contracts and Addendums that Ensure both Budget and Revenue Targets are achieved.•Assists DOSM in the Development of New Programs and Sales Campaigns to Obtain Additional Sales from the Various Market Niches.•All Communications and Tasks should be Completed to the Highest Level of Detail and Professionalism, including Luxury Language with Polished Written and Verbal Communications.•Coordinate Amenities, Client Gift, Pre-Arrival and Courtesy Services for on Property Guests, as assigned.•Create Positive Relationships with Other Departments to Ensure Success of all Guests and Leisure Customers.•Remain Flexible in a Demanding, Sales Focused Environment.•Welcome new Tasks, Trainings and Responsibilities as Assigned.•Be a Positive Contributor to the Daily Team Environment and Success of the Sales Team and Hotels Financial Objectives.•Provide Excellent Customer Service and Telephone Etiquette.•Participate in Daily/Weekly Sales Meetings, Revenue Management Meetings and Training as required.•Develop and Maintain Knowledge of Market Trends, Competition, and CustomersKnowledge, Skills, Abilities:•Sales & Catering System Software, i.e., Delphi or like•Hotel PMS, i.e., Opera or the like•Microsoft Office; Word, Powerpoint, Excel•Ability to Analyze Agency 360 and Rate 360, in return make Conclusions/Recommendations•for RN and ADR success.•Ability to Analyze Data and Develop Action Plans•Ability to Build Data Spreadsheets re: Accounts and Trends•Able to Travel and Represent Hotel Swexan as Requested•Able to Work Nights, Weekend and Holidays When Business Needs Dictate.•Able to Work in a Team Environment•Strong Verbal and Written Communication Skills•Attention to Detail•Able to Work in a Fast Paced, Stressful Environment.•Hotel and Competitive Market KnowledgeRequirementsRequired Qualifications:Two (2) to (4) Years in similar role or Corporate Negotiated Sales managerial position in a Luxury Brand, Luxury Independent Hotel or Full-Service Hotel.

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