Call Center Representative
4 weeks ago
LOVE WHAT YOU DO
At Waxing the City, we are passionate about helping our clients look and feel their best. We believe that Call Center Representatives set the tone for a client’s overall experience with the brand. This position is the first touchpoint with clients, so it is a very important role to the success of the studio(s). We hire Call Center Representatives who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world.
We are seeking an individual who thrives in a collaborative, fun, and busy environment. This person is a team player who will be able to confidently promote our services and products, is self-motivated, and remains curious and ready to learn about the latest and greatest in the beauty industry.
SUMMARY:
The Call Center Representative is a key position in creating the ultimate client experience. The Call Center Representative must create an impression of warmth, professionalism and efficiency. Do you think quick on your feet and find solutions that creates balance even in times of distress? If this sounds like you, then we’d want to hear from you.
ESSENTIAL FUNCTIONS: Assist with client inquires, educate clients about our service offerings, product selection and membership program. Additionally, this position will manage the schedule for multiple different studios and provide creative solutions to problems helping maximize the client experience and provide support to the service providers.
ADDITIONAL FUNCTIONS:
Rescheduling clients if needed.
Booking clients to correct studio location with preferred Cerologist.
Responding to SMS client inquiries.
Communicating with Cerologist and Managers across multiple studios to relay any important information.
Checking each studios schedule daily to reach out to any unconfirmed clients to confirm or remove from schedule.
ROLE SCOPE AND COMPLEXITY:
The Call Center Representative reports directly to Call Center Manager and indirectly to all members of ownership and is accountable for all aspects of call center operations. The Call Center Representative is accountable for meeting established customer service standards for internal and external customers.
MINIMUM QUALIFICATIONS:
Required:
The ability to demonstrate customer experience skills
Effective communication skills including, but not limited to, initiating and managing client conversations
Able to demonstrate problem solving skills
Willingness to collaborate with team members
Exceptional Customer Service
Ability to juggle multiple tasks simultaneously
Detail oriented
Preferred:
Experience in salon/beauty environment/retail sales or call center
BENEFITS/PERKS:
Competitive Compensation
Great Company Culture
Growth Opportunities
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.
-
Call Center Representative
1 month ago
Sioux Falls, United States Waxing the City of South DakotaNorth DakotaIowa Full timeJob DescriptionJob DescriptionLOVE WHAT YOU DOAt Waxing the City, we are passionate about helping our clients look and feel their best. We believe that Call Center Representatives set the tone for a clients overall experience with the brand. This position is the first touchpoint with clients, so it is a very important role to the success of the studio(s). We...
-
Lead Call Center Representative
1 month ago
Sioux Falls, United States Waxing the City of South DakotaNorth DakotaIowa Full timeJob DescriptionJob DescriptionLOVE WHAT YOU DOAt Waxing the City, we are passionate about helping our clients look and feel their best. We believe that Call Center Representatives set the tone for a clients overall experience with the brand. This position is the first touchpoint with clients, so it is a very important role to the success of the studio(s). We...
-
Lead Call Center Representative
2 months ago
Sioux Falls, United States Waxing the City of South DakotaNorth DakotaIowa Full timeLOVE WHAT YOU DOAt Waxing the City, we are passionate about helping our clients look and feel their best. We believe that Call Center Representatives set the tone for a client’s overall experience with the brand. This position is the first touchpoint with clients, so it is a very important role to the success of the studio(s). We hire Call Center...
-
Inbound Call Center Representative
2 hours ago
Sioux Falls, United States Billion KIA of Missoula Full timeInbound Call Center Representative (Sioux Falls, SD) Job Details Job Location Sioux Falls - Sioux Falls, SD Position Type Full Time Travel Percentage None WHO should apply? We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments,...
-
Call Center Representative
2 weeks ago
Falls Church, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full timeJob DescriptionJob DescriptionWe are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: Fairfax, Falls Church, and Alexandria. We are looking for a full-time, experienced, energetic, hard-working Call Center Representative to provide exceptional service for our patients.Call Center Representative position is responsible...
-
Call Center Representative
1 month ago
Falls Church, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full timeJob DescriptionJob DescriptionWe are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: Fairfax, Falls Church, and Alexandria. We are looking for a full-time, experienced, energetic, hard-working Call Center Representative to provide exceptional service for our patients.Call Center Representative position is responsible...
-
Call Center Representative
17 hours ago
Falls Church, United States NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES PC Full timeJob DescriptionJob DescriptionWe are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: Fairfax, Falls Church, and Alexandria. We are looking for a full-time, experienced, energetic, hard-working Call Center Representative to provide exceptional service for our patients.Call Center Representative position is responsible...
-
Call Center Representative
2 weeks ago
Falls Church, United States The Home Doctor Full time**Why Join Us** At The Home Doctor, we believe in providing professional growth, team collaboration, innovation and work-life balance! We offer many opportunities for advancement, competitive compensation packages, benefits and flexible scheduling to support your well being. Join us and be a part of something extraordinary. Together, we can transform...
-
Part-Time Inbound Call Center Representative
3 weeks ago
Sioux Falls, United States Billion KIA of Missoula Full timePart-Time Inbound Call Center Representative (Sioux Falls, SD) Job Details Job Location Sioux Falls - Sioux Falls, SD Position Type Part Time Job Category Automotive WHO should apply? We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling...
-
Sioux Falls, United States Billion KIA of Missoula Full timePart-Time Inbound Call Center Representative (Sioux Falls, SD) Job Details Job Location Sioux Falls - Sioux Falls, SD Position Type Part Time Job Category Automotive WHO should apply? We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling...
-
Call Center Representative
1 week ago
Cedar Falls, United States Wakefield & Associates Full timeJob DescriptionJob DescriptionCall Center Representative (Healthcare)ESSENTIAL JOB DUTIESAssist in resolving consumer accounts by answering healthcare service questions; suggesting options for account resolution.Maintain consumer records by updating account information.Resolve accounts by clarifying consumer concerns. Identifying and explaining the best...
-
Call Center Representative
1 day ago
Cedar Falls, United States Wakefield & Associates Full timeJob DescriptionJob DescriptionCall Center Representative (Healthcare)ESSENTIAL JOB DUTIESAssist in resolving consumer accounts by answering healthcare service questions; suggesting options for account resolution.Maintain consumer records by updating account information.Resolve accounts by clarifying consumer concerns. Identifying and explaining the best...
-
Call Center Representative
1 week ago
Cedar Falls, United States Wakefield & Associates Inc Full timeAt Wakefield & Associates we succeed as a team, not as individuals. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices. We currently have an open position for a well-organized and motivated Call Center...
-
Call Center Representative
1 day ago
Cedar Falls, United States Wakefield & Associates Inc Full timeAt Wakefield & Associates we succeed as a team, not as individuals. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices. We currently have an open position for a well-organized and motivated Call Center...
-
Sioux Falls, United States Billion Auto Full timeJob DetailsJob Location Sioux Falls - Sioux Falls, SD Position Type Part Time Job Category Automotive WHO should apply? We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments. Your...
-
Call Center Representative
1 week ago
Glens Falls, United States Romeo Auto Group Full timeRomeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! Come join a family-run business that has...
-
Call Center Representative/Onsite
1 week ago
Twin Falls, United States Ascend Staffing Full timeJob DescriptionJob DescriptionJob TitleInbound Customer Service Representative - Hiring ImmediatelyJob DescriptionApply today, work tomorrow, and get paid weekly! Looking to be a part of a great team? We're hiring now for Inbound Customer Service Representative in Twin Falls, IDWhat we offerWeekly pay of $14.50 per hourDirect deposit & debit card payment...
-
Call Center Representative/Onsite
5 days ago
Twin Falls, United States Ascend Staffing Full timeJob DescriptionJob DescriptionJob TitleInbound Customer Service Representative - Hiring ImmediatelyJob DescriptionApply today, work tomorrow, and get paid weekly! Looking to be a part of a great team? We're hiring now for Inbound Customer Service Representative in Twin Falls, IDWhat we offerWeekly pay of $15.00 per hourDirect deposit & debit card payment...
-
Call Center Representative/Onsite
6 days ago
Twin Falls, United States Ascend Staffing Full timeJob DescriptionJob DescriptionJob TitleInbound Customer Service Representative - Hiring ImmediatelyJob DescriptionApply today, work tomorrow, and get paid weekly! Looking to be a part of a great team? We're hiring now for Inbound Customer Service Representative in Twin Falls, IDWhat we offerWeekly pay of $15.00 per hourDirect deposit & debit card payment...
-
Call Center Representative/Onsite
1 day ago
Twin Falls, United States Ascend Staffing Full timeJob DescriptionJob DescriptionJob TitleInbound Customer Service Representative - Hiring ImmediatelyJob DescriptionApply today, work tomorrow, and get paid weekly! Looking to be a part of a great team? We're hiring now for Inbound Customer Service Representative in Twin Falls, IDWhat we offerWeekly pay of $15.00 per hourDirect deposit & debit card payment...