Coordinator Surgical Services

2 weeks ago

Bend, United States St. Charles Health System Full time

Typical pay range: $23.65 - $34.30 hourly, varies on experience.
Surgical Services SCMG - Remote/Hybrid, Bend, Oregon

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Coordinator, Surgical Services

REPORTS TO POSITION: Director, Surgical Services

DEPARTMENT: SCMG Surgical Services

DATE LAST REVIEWED: October 27, 2020

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The St. Charles Surgical Services division contains the subspecialties of Surgical Specialties, Trauma & Acute Care, Women's Health, and Pre-Operative Medicine. Together, these specialists deliver a complete patient centered program of care for patients with surgical needs. The divisions delivers care in the outpatient and inpatient hospital care throughout Central Oregon.

POSITION OVERVIEW: The Coordinator, Surgical Services coordinates the activities of multiple surgical specialties, provides practice support and assists the practice manager and/or Director in the following tasks/objectives and initiatives. Provider scheduling, contracts, licensing, tracking and reconciliation of initiatives. On-boarding and off-boarding providers, coordinating locum provider use, scheduling and calendar coordination for provider meetings and continuing medical education. Coordinates with system departments on initiatives and practice development. Coordinates, implements and tracks provider leadership engagement, peer review and chart auditing. Coordinates with transfer center for alignment in processes and coverage. Gathers data for review of metrics, quality reporting and patient safety for all practices and locations. Assists in implementation of practice policy and procedures. Any other duties related to the successful management of the practice. This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Responsible for the coordination of the Clinical Division Director and Practice Manager with facility department managers, outside agencies, medical staff for multiple hospitals. Coordinates with risk, legal, quality and other system departments on initiatives and practice development.

Maintains accurate and complete database of information to ensure status of all Hospital-Based Medical Practices providers and is accurate, complete, and timely.

Responsible for effective communication with providers, support departments, outside agencies, and other caregivers. All written, email, and verbal communications must be conducted in a professional, courteous, and timely manner.

Responsible for provider scheduling, payroll reporting, shift tracking and reconciliation with adherence to contracts.

Responsible for support to Physician Leads in the areas of facility, education, and physician assistants. This includes, but not limited to, training coordination, development of training tools, development and tracking of proctoring, peer review and survey support for all facilities and providers.

In conjunction with St. Charles Medical Group assists in recruitment, on-boarding newly employed providers, off-boarding, development of processes and implementation. Assists in locum provider coordination for privileging, orientation, shift scheduling and recruiter contact for practice.

Coordinates, implements and tracks provider leadership engagement, peer review and chart auditing.

Working with the practice manager and the St. Charles Medical Group finance team, retrieves data for review on metrics, quality reporting and patient safety for all practices and locations.

Assists in creation and implementation of practice policy and procedures manual.

Role models two-way communication of the St. Charles Health System mission, vision, values, and strategic plan for the department.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

Required: Associate's degree, related business training and education or equivalent combination of education and experience.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:

Required: N/A

Preferred: N/A

EXPERIENCE:

Required: Three (3) years in a related position.

Preferred: Skill with computer applications in past work experience. Well-developed operational analysis and problem solving skills.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

Schedule Weekly Hours:
40

Caregiver Type:
Regular

Shift:
First Shift (United States of America)

Is Exempt Position?
No

Job Family:
COORDINATOR CLERICAL

Scheduled Days of the Week:
Monday-Friday

Shift Start & End Time:
varies

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