Customer Support Representative

3 weeks ago


Albuquerque, United States Triumph Management Group, LLC Full time

Triumph Management Group is a client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as a Customer Support Representative.

 

Customer Support Representative Responsibilities: 

  • Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
  • Facilitate sales presentations to customers with the goal of enrolling them in our clients available services.
  • Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
  • Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
  • Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
  • Collaborate with the Customer Support Representative and Sales teams to identify opportunities for upselling and cross-selling based on client interactions and needs.
 

Qualifications and Skills of our next Customer Support Representative:

  • Previous experience in customer support, client management, or a related field is preferred.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Strong problem-solving abilities with a customer-centric approach.
  • Proficiency in using CRM software and other relevant tools.
  • Detail-oriented with excellent organizational skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Empathetic and patient demeanor when dealing with client inquiries and concerns.
 

Education:

  • High school diploma or equivalent; Bachelor's degree preferred.
 

#Li-Onsite



  • Albuquerque, United States Triumph Management Group, Inc. Full time

    Job DescriptionJob DescriptionTriumph Management Group is a client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused...


  • Albuquerque, United States Triumph Management Group, LLC Full time

    Triumph Management Group is a client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales...


  • Albuquerque, United States Triumph Management Group, Inc. Full time

    Job DescriptionJob DescriptionTriumph Management Group is a client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused...


  • Albuquerque, United States Motus Marketing Solutions Full time

    Are you a tech-savvy problem solver with a passion for delivering exceptional customer support? Do you have a knack for troubleshooting and a love for all things telecommunications? If so, we have the perfect opportunity for you! Join our team as a Customer Support Representative and be at the forefront of helping our customers navigate their way through the...


  • Albuquerque, United States Motus Marketing Solutions Full time

    Are you a tech-savvy problem solver with a passion for delivering exceptional customer support? Do you have a knack for troubleshooting and a love for all things telecommunications? If so, we have the perfect opportunity for you! Join our team as a Customer Support Representative and be at the forefront of helping our customers navigate their way through the...


  • Albuquerque, United States Fortune Brands Home & Security Full time

    The Larson Consumer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience. They are the personal connection between our company and our customers. YOUR ROLE:As the Customer Solutions Represe Customer Service Representative, Customer Service, Technical Support, Customer Experience, Representative,...


  • Albuquerque, United States Motus Marketing Solutions, Inc Full time

    Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client Support Representative, you'll have...


  • Albuquerque, United States HME Specialists LLC Full time

    Join our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have the chance to assist customers...


  • Albuquerque, United States HME Specialists LLC Full time

    Job DescriptionJob DescriptionJoin our team at HME Specialists as a Full-Time Customer Service Representative at our Albuquerque, New Mexico location. This exciting position offers the opportunity to make a real difference in the lives of our customers by providing exceptional service and support. As a problem solver and empathetic individual, you will have...


  • Albuquerque, United States Motus Marketing Solutions, Inc Full time

    Job DescriptionJob DescriptionAre you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client...


  • Albuquerque, United States ABBTECH Professional Resources Full time

    This program requires US Citizenship. Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer ; Our Client’s Mortgage Customer Service team supports the US Department of Housi...


  • Albuquerque, United States Abbtech Professional Resources Full time

    This program requires US Citizenship. Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. Our Client’s Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...


  • Albuquerque, United States Abbtech Professional Resources Full time

    This program requires US Citizenship. Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. Our Client’s Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of...


  • Albuquerque, United States Leidos Full time

    Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Albuquerque, NM.Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.As...


  • Albuquerque, United States BMD Full time

    Builders Source Appliance Gallery is the leading appliance provider in our market. We are looking to hire a dedicated Sales Support Specialist. You will provide support to all sales representatives, respond to and serve our customers, you will also be required to work closely with delivery and warehouse staff. If you are excited to be a part of a...


  • Albuquerque, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Albuquerque, NM, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Albuquerque, United States Fortune Brands Home & Security Full time

    As the Associate Product Consultant, you are the Voice of Moen that consumers interact with when they have product, installation, or warranty questions. You will provide world-class customer service to our consumers and receive over 200 hours of pa Customer Service Representative, Customer Service, Representative, Training, Manufacturing, Retail


  • Albuquerque, United States PLP Albuquerque Full time

    We are a dynamic business consulting firm seeking a talented individual to propel our company to new heights. Our mission is centered on fostering the growth of our partners through innovative campaigns and unique brand strategies that set us apart from competitors. As a Customer Support Trainee, you'll have the opportunity to learn sales strategies from top...


  • Albuquerque, United States PLP Albuquerque Full time

    We are a dynamic business consulting firm seeking a talented individual to propel our company to new heights. Our mission is centered on fostering the growth of our partners through innovative campaigns and unique brand strategies that set us apart from competitors. As a Customer Support Trainee, you'll have the opportunity to learn sales strategies from top...


  • Albuquerque, United States Albuquerque Plumbing, Heating & Cooling Full time

    Customer Service Representative Job Description Position Title: Customer Service Representative Reports to: Customer Care Center Manager Classification: Non-Exempt Pay Type: Hourly Summary Customer Service Representative is responsible for engaging with customers on behalf of Albuquerque Plumbing Heating & Cooling. Their duties include answering phone calls...