Retail Store Manager
3 weeks ago
- Lead the Customer First Culture in the assigned store
- Conduct weekly management team meetings/monthly store meetings and encourage on-going open communication, feedback and follow-up
- Develop and maintain fully staffed stores with fully trained management team members and sales associates
- Comply with HOP Shops programs, policies and procedures as well as regulatory requirements
- Monitor and analyze business processes and results to profitably achieve store goals
- Observe and evaluate each employee's job performance against mission critical goals
- Connect with the community to establish positive relationships, development and store success
- Assume responsibility for special programs or assignments as needed
Requirements
Education:
- High School Diploma or equivalent required
- 2-year degree in business related field preferred
- Successful completion of certification testing as needed
- 3 years' experience supervising others preferred
- 3 years' experience supervising others in a fast food, restaurant, retail or convenience operation preferred
- Strong leadership and managerial skills
- Excellent interpersonal skills
- Strong team building skills
- Strong communication skills, including the ability to communicate verbally to both large and small groups of employees
- Strong analytical skills
- Display a strong understanding and commitment to HOP Shops Corporate Mission, Vision and Total Customer Focus
- Ethical, honest, trustworthy, respectful
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