Information Technology Intern

4 weeks ago

Novi, United States Dexter Axle Full time
Overview

DexKo Global, the global leader in highly engineered, technology driven, running gear and structural solutions for the growing towable work and recreational trailer industry, has an opportunity for a Information Technology Intern at our global headquarters location in Novi, Michigan.

DexKo Global has achieved its success by delivering market leadership in product development and innovation, increased manufacturing flexibility, great efficiency through global sourcing and unparalleled customer service.

For more information about our company, access DexKo Global’s web site at www.dexko.com.

DexKo Global offers a competitive salary and comprehensive benefits. Dexter’s benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.

Position Summary

Provide direct technical assistance to our staff, troubleshoot hardware and software issues, and ensure smooth computer operations. Support the day-to-day operations of the in-place security solutions and identify and investigate security incidents.

More specifically, this position will be responsible for activities including but not limited to the following:

  • Provide first contact support of incoming requests and incident tickets to the service desk via telephone, web portal, email, walk-ups, and chat to ensure courteous, timely, and effective resolution of end-user issues
  • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs
  • Escalate incidents with accurate documentation to a suitable technician, when required
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determine
  • Setup of new mobile phones/laptops for end-users
  • Review logs and reports of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.). Interpret the implications of that activity and devise plans for appropriate resolution
  • Maintain operational configurations of all in-place security solutions as per the established baselines
  • Help conduct inventory and documentation of IT infrastructure and assets
  • Perform vulnerability scanning and create remediation reports for vulnerabilities that can be remediated
  • Assist in reviewing and refreshing all DexKo cybersecurity policies
Requirements

Qualifications

Current college student pursuing bachelor's degree in Information Technology; at or above Junior year preferred

Preferred degree program in Computer Science, Information Technology, Engineering, or similar discipline

NA

English

Experience

Completion of a similar internship is preferred but not required

Knowledge

Required:

Excellent written and verbal capabilities, including effectively communicating with C-suite level staff

Outgoing with a professional demeanor

Proficient in Word, PowerPoint, Excel and Outlook

Detail oriented

Analytical Skills

Proactive, self-starter motivated by new challenges

  • Information Security Manager

    1 month ago

    Novi, United States Rolls-Royce Solutions America Full time

    Job Functions: At Rolls-Royce, we see sustainability in the field of drive and energy solutions as both the biggest challenge and biggest opportunity of our time. That's why we have set targets to reach Net Zero by 2050. In our Power Systems division, we have set an even more aggressive target to reduce our CO2 emissions by 35% by 2030 (from 2019 levels). It...

  • Information Security Manager

    1 month ago

    Novi, United States CareerBuilder Full time

    Job Functions: At Rolls-Royce, we see sustainability in the field of drive and energy solutions as both the biggest challenge and biggest opportunity of our time. That's why we have set targets to reach Net Zero by 2050. In our Power Systems division, we have set an even more aggressive target to reduce our CO2 emissions by 35% by 2030 (from 2019 levels). It...

  • Intern

    6 days ago

    Novi, United States Danlaw, Inc. Full time

    Job DescriptionJob DescriptionWe are looking for innovative, motivated, and passionate student interns to learn and work with our connected mobility team, gain on-the-job technical experience and earn academic credits.The internship program will provide you with hands-on experience working with technologies and applications that drive next-gen innovations....

  • Intern

    10 hours ago

    Novi, United States Danlaw, Inc. Full time

    Job DescriptionJob DescriptionWe are looking for innovative, motivated, and passionate student interns to learn and work with our connected mobility team, gain on-the-job technical experience and earn academic credits.The internship program will provide you with hands-on experience working with technologies and applications that drive next-gen innovations....

  • HR Director

    1 week ago

    Novi, United States LM Wind Power GE Full time

    HR Director - Global Technology page is loaded HR Director - Global Technology Apply locations Novi, MI time type Full time posted on Posted 19 Days Ago job requisition id JR100046 Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control...

  • HR Director

    24 hours ago

    Novi, United States LM Wind Power GE Full time

    HR Director - Global Technology page is loaded HR Director - Global Technology Apply locations Novi, MI time type Full time posted on Posted 19 Days Ago job requisition id JR100046 Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control...

  • HR Director

    1 week ago

    Novi, United States Stoneridge Full time

    Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We're focused on...

  • HR Director

    2 hours ago

    Novi, United States Stoneridge Full time

    Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We're focused on...

  • Controller

    7 days ago

    Novi, United States Weil Technology North America Full time

    Weil Technology is an international leader in laser welding concepts for the steel tube industry. Our innovative machine systems offer complete solutions for companies producing metal products in the automotive, HVAC, trucking, appliance and general industries. Whether a stand-alone welder or complete turn-key production line, Weil Technology offers its...

  • Purchasing Intern

    3 weeks ago

    Novi, Michigan, United States Magna International Inc. Full time

    Job Number: 60674 Group: Magna Mechatronics, Mirrors & Lighting Division: Lighting Novi Job Type: Student Location: NOVI Group DescriptionThe Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent...

  • Purchasing Intern

    1 month ago

    Novi, United States Magna Full time

    Job Number: 60674 Group: Magna Mechatronics, Mirrors & Lighting Division: Lighting Novi Job Type: Student Location: NOVI  Group Description The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences,...

  • Purchasing Intern

    1 day ago

    Novi, United States Magna Full time

    Job Number: 60674 Group: Magna Mechatronics, Mirrors & Lighting Division: Lighting Novi Job Type: Student Location: NOVI  Group Description The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences,...

  • Purchasing Intern

    2 months ago

    Novi, United States Magna International Inc. Full time

      Job Number: 60674 Group: Magna Mechatronics, Mirrors & Lighting  Division: Lighting Novi Job Type: Student Location: NOVI    Group Description The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle...

  • Software Engineering Intern

    1 month ago

    Novi, United States Danlaw, Inc. Full time

    Job DescriptionJob DescriptionJob Purpose:This position is for a college student or recent graduate in Computer Engineering, Electronics Engineering or in a related field of study, to assist in the design and development of Automotive Embedded Software Development and Testing.Essential Functions, Duties and Job Responsibilities:Quickly understand and learn...

  • Software Engineering Intern

    2 weeks ago

    Novi, United States Danlaw Inc Full time

    Job Purpose: This position is for a college student or recent graduate in Computer Engineering, Electronics Engineering or in a related field of study, to assist in the design and development of Automotive Embedded Software Development and Testing. Essential Functions, Duties and Job Responsibilities: Work on In house projects on Autonomous Vehicles based...

  • Engineering Intern Connected Vehicles

    2 months ago

    Novi, United States Danlaw, Inc. Full time

    Job DescriptionJob DescriptionRequirements:Ambitious and flexible with great ability to adapt to an international workplace.Maintain confidentiality of company and personal information/dataGood problem-solving and organizational skills, able to work in a team and on their own initiative.Effective verbal and written communication skills, should be good with...

  • Software Engineering Intern

    1 month ago

    Novi, United States Danlaw, Inc. Full time

    Job DescriptionJob DescriptionJob Purpose:This position is for a college student or recent graduate in Computer Engineering, Electronics Engineering or in a related field of study, to assist in the design and development of Automotive Embedded Software Development and Testing.Essential Functions, Duties and Job Responsibilities:Work on In house projects on...

  • Internal Auditor

    2 weeks ago

    Novi, United States Trillium Staffing Full time

    Trillium Technical is now seeking an Internal Auditor I or II for a direct-hire position! Annual salary is $60-80K and this is a hybrid position. Apply now! Experience -Bachelor's degree in Business, Management, Finance, Accounting, or a related field -Experience conducting operational or ISO audits (operational improvement). -JSox and/or experience in a...

  • Internal Auditor

    2 weeks ago

    Novi, United States Trillium Staffing Full time

    Trillium Technical is now seeking an Internal Auditor I or II for a direct-hire position! Annual salary is $60-80K and this is a hybrid position. Apply now! Experience -Bachelor's degree in Business, Management, Finance, Accounting, or a related field -Experience conducting operational or ISO audits (operational improvement). -JSox and/or experience in a...

  • Internal Auditor

    18 hours ago

    Novi, United States Trillium Staffing Full time

    Trillium Technical is now seeking an Internal Auditor I or II for a direct-hire position! Annual salary is $60-80K and this is a hybrid position. Apply now! Experience -Bachelor's degree in Business, Management, Finance, Accounting, or a related field -Experience conducting operational or ISO audits (operational improvement). -JSox and/or experience in a...