Desktop Support Engineer

4 weeks ago


Cary, United States eTeam Full time
  • Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local Client & Canon printers via desk side, phone support or remote support
  • Tenacious logging of tickets and timely resolution of first-line issues, or escalation to other support teams
  • Providing desktop/laptop break/fix/maintenance support
  • Providing support to growing mobility platform (iOS, Android and windows-based platform)
  • Technology onboarding deployment and offboarding asset recovery
  • PC and Laptop build
  • Experience working in an ITIL based Service Desk
  • Extensive knowledge and experience with Windows based technologies
  • Hardware platforms including Client laptops & Cisco phones.
  • Microsoft technologies such as Active Directory, SCCM and Exchange.


  • Cary, North Carolina, United States Cognizant Technology Solutions Full time

    Cognizant is seeking a Desktop Support Tech for a full-time opportunity in Cary, NCBenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock...


  • Cary, United States eTeam Full time

    Responsibility: Engineer, design and deploy solutions in support of development efforts. Provide technical leadership in primary areas of competence and provide technical project leadership support. Develop increasing expertise in key technologies, focusing on three-tiered, web- based solutions. Maintain experience and expertise in problem definition,...


  • Cary, United States eTeam Full time

    Overall 10+ years of experience in Microsoft technology 5+ years of strong experience in Microsoft Azure, Azure Virtual Desktop, Azure Storage, Azure Networking, Azure Security, Azure Active Directory, Azure Monitoring and Telemetry, M365, EMS, Citrix, CVAD, MEM Experience in End-to-end virtual desktop solutions through meticulous analysis of business...


  • Cary, United States eTeam Full time

    Responsibilities and Qualifications On-site Support Services including but not limited to; desk-side support, mobile devices, desktop/laptop hardware; technology refresh, stock storage management, end user advice and software break/fix* Ensuring all Incidents/Requests are met within the agreed service targets. Proactively monitors pending tickets and...

  • Desk Side Support

    2 months ago


    Cary, United States eTeam Inc Full time

    Job Title: Desk Side Support (Level 1) Location: Cary, NC Job Description: Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs(Tablets), IPhones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices....

  • Field Engineer

    3 weeks ago


    Cary, United States MOUNTAIN LTD Full time

    Mountain Ltd. has an opening for an Field Engineer in the Raleigh, NC area. Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled...

  • Field Engineer

    2 weeks ago


    Cary, United States MOUNTAIN, LTD. Full time

    Mountain Ltd. has an opening for an Field Engineer in the Raleigh, NC area. Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and...

  • L2 Support Engineer

    2 weeks ago


    Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers. Essential Duties and...


  • Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers.Essential Duties and...

  • L2 Support Engineer

    2 weeks ago


    Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers. Essential Duties and...

  • L2 Support Engineer

    10 hours ago


    Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers. Ready to apply Before you...

  • L2 Support Engineer

    4 weeks ago


    Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers.Essential Duties and...

  • L2 Support Engineer

    2 months ago


    Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers.Essential Duties and...

  • L2 Support Engineer

    4 weeks ago


    Cary, United States Allied Telesis Full time

    The L2 Technical Support Engineer is responsible for resolving complicated customer product and network problems in order to maximize customer satisfaction while minimizing level 3 escalations to the development teams. The L2 Technical Support Engineer mentors other L2 Technical Support Engineers and L1 Technical Support Engineers.Essential Duties and...


  • Cary, United States NV5 Full time

    Overview: NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5...

  • Field Engineer

    3 weeks ago


    Cary, NC, United States MOUNTAIN, LTD. Full time

    Mountain Ltd. has an opening for an Field Engineer in the Raleigh, NC area. Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled...

  • Support Engineer

    1 week ago


    Cary, United States eTeam Full time

    * Talents should posses experience in SRE (Site Realiability Engineer) working on AWS / Google Cloud for atleast 5 to 6 years * Should have experience in handling Open System Applications developed in Java Springboot / Reactive Microservices * Should have experience in coming up with CDP using Ansible * Should posses experience coming up with Branching...

  • Field Engineer

    1 month ago


    Cary, NC, United States MOUNTAIN, LTD. Full time

    has an opening for an Field Engineer in the Raleigh, NC area. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative...

  • Deputy Manager

    2 weeks ago


    Cary, United States HCL Technologies Ltd. Full time

    Job Description (Posting). Technical maintenance engineer - Telecoms / FSOMissionProvide technical support to end users (administrative and operations employees) for desktop computers, applications and related technology. Interaction with multiple levels of end users, managers, VIPs and technical staff is required.Support includes specification,...


  • Cary, United States Diverse Lynx Full time

    Role: Sr. Production Support SL3 Engineer Location: Cary, NC (Onsite) Type: Full Time JD:- - 12+ years extensive experience in IT delivery in a large enterprise working on mission-critical IT systems support (Having Java development experience is an advantage) - Working experience in financial institution (must) in providing IT support and dealing with...