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Retail Team Leader

2 months ago

Everett Massachusetts, Middlesex County, MA, United States Hudson Group Full time
Grow With Us

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What We Will Offer You:
  • Competitive rate of pay of: $22.00 an hour
  • Daily Pay- Get your money as you earn it
  • Hudson Discount
  • 20% Hudson Employee Discount
  • 50% Hudson Food and Beverage Discount
  • PTO
  • Personal and Parental Leave Programs
  • Medical, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Employee Recognition Programs
  • Advancement and Growth Opportunities
  • On-going Training & Development
  • Referral Bonus up to $500


This MAC Beauty Keyholder Position Is for You, If You Enjoy:
  • Inspiring customers to express their individual beauty by providing them with a complete shopping experience, including enthusiastic, helpful assistance and product knowledge of M
    • A
    • C cosmetics.
  • Working a shift with open and flexible availability, including weekdays, weekends and holidays
  • Working at the Boston Logan International Airport


Your Team is counting on you to:
  • Provide flexibility to work any day of the week, including weekends & holidays
  • Work a full-time schedule


MAC Beauty Keyholder Responsibilities:
  • Provide timely, welcoming, personal, professional, and consistent service to all customers at all times
  • Assist customers with product/services selection and information
  • Demonstrate effective communication skills, the well-executed and expedient application of makeup to achieve the look the customer desires
  • Perform opening and closing procedures, (i.e. opening cash counts, closing deposits, shift management, etc.) in accordance with company policies
  • Meet your individual responsibility for your appropriate contribution to the team's goals in term of service, sales, and company objectives
  • Serve as a resource for general product knowledge to all customers and staff members
  • Actively participate in M
    • A
    • C training sessions and partnered store mandatory training sessions
  • Assist in the planning, preparation, and execution of cost-effective special events to generate income
  • Utilize and maintain customer database for phone calls, product launches, events, and appointments
  • Enforce and maintain the highest visual standards, including displays, signage, lighting, and props
  • Assist with inventory and the flow of merchandise from stock areas to the selling floor in a timely and organized manner
  • Adhere to and model M
    • A
    • C's policies regarding customer service expectations, dress code, and professional standards


Required Qualifications:
  • Must be 18 years old
  • Strong communication, leadership and interpersonal skills
  • Ability to interact with all levels of personnel
  • Ability to multi-task
  • 1-2 Years Key holder responsibility in a service-oriented environment or 1-year previous experience as a M
    • A
    • C Artist
  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
  • Ability to work 35-40 hours a week including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • High School Diploma or equivalent


Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities

Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

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