Current jobs related to Citizens Multisite Assistant Branch Manager - Framingham Massachusetts Massachusetts, Middlesex County, MA - Citizens

  • Physical Therapist

    2 months ago

    Framingham, Massachusetts, 01701, Middlesex County, MA, United States Powerback Rehabilitation Full time

    Powerback is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on...

  • Case Management Discharge Planning Assistant

    4 weeks ago

    Boston, Massachusetts, Massachusetts, 02112, Suffolk County, MA, United States Beth Israel Deaconess Medical Center Part time

    Job Type: RegularTime Type: Full timeWork Shift: Day (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.The Discharge Planning Assistant is an active member of the care transitions team, working collaboratively with the Inpatient RN Case...

  • Armed Driver Guard

    2 months ago

    Springfield, Massachusetts, Hampden County, MA, United States Loomis US Full time

    As an Armored Driver Guard, you work with your team to ensure the safe and secure pickup and delivery of cash, coin, and valuables. Responsibilities Drive automatic armored vehicles and other vehicles on designated routes servicing customer locations Service ATMs and Smart Safes Service customer stops, including delivering customer change orders and picking...

  • Senior MRI Technologist

    2 months ago

    Waltham, Massachusetts, 02254, Middlesex County, MA, United States Boston Children's Hospital Full time

    New hires with more than 1 year of experience may be eligible for a $15,000 sign-on bonus.New hires with less than 1 year of experience may be eligible for a $10,000 sign-on bonus.The MRI Technologist is responsible for the following:Performs the more complex MRI procedures on a scheduled and emergency basis.Reviews and evaluates requisitions for MRI imaging...

  • RN Clinical Manager

    2 weeks ago

    Peabody, Massachusetts, 01960, Essex County, MA, United States Brooksby Village by Erickson Senior Living Full time

    Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in...

  • Retail Team Leader

    4 weeks ago

    Everett, Massachusetts, 02149, Middlesex County, MA, United States Hudson Group Full time

    Grow With Us!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What We Will Offer You: Competitive rate of pay of: $22.00 an hourDaily Pay- Get your money as you earn itHudson Discount20% Hudson Employee Discount50%...

  • Registered Nurse

    4 months ago

    Lowell, Massachusetts, 01853, Middlesex County, MA, United States Fresenius Medical Care Full time

    POSITION FEATURES:Location: 847 Rogers Street, Suite 101, Lowell, MA2021 and 2022 America's 'Most Loved Workplaces' by NewsweekNO Overnight, Sunday or on-call shifts.Major holidays off! (Thanksgiving, Christmas and New Years Days)No prior RN dialysis experience required; 12 weeks of paid & structured training with an assigned Preceptor & Nurse...

  • Assistant Restaurant Manager

    4 days ago

    East Boston, Massachusetts, 02128, Suffolk County, MA, United States SSP Full time

    Job DescriptionSalary $55,000 / yearFull time and weekend availability requiredOpportunity for Quarterly Bonuses and Annual Super Bonus401K PlanMedical BenefitsCareer development and opportunities for advancement The Assistant Restaurant Manager is responsible for managing the various tasks involved in the overall operation of the restaurant/store, including...

  • Licensed Optician

    4 months ago

    Waltham, Massachusetts, 02452, Middlesex County, MA, United States Bj's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Licensed Optician

    3 weeks ago

    Waltham, Massachusetts, 02452, Middlesex County, MA, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Regional Sales Manager, Northeast

    3 weeks ago

    BOSTON , Massachusetts ,, Suffolk County, MA, United States Cape Classics Full time

    Northeast Regional Sales ManagerAbout The RoleThe Northeast Regional Sales Manager will be concentrated on growing both volume and distribution of our portfolio of South African and French wines in New England, with an option to expand into Washington DC/MD/DERegional Sales Manager must be Massachusetts based, preferably close to Boston. Regional Sales...

  • Certified Medical Assistant

    4 weeks ago

    Hingham, Massachusetts, 02043, Plymouth County, MA, United States Linden Ponds by Erickson Senior Living Full time

    Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with...

  • Wellness Manager, RN

    4 weeks ago

    Hingham, Massachusetts, 02043, Plymouth County, MA, United States Linden Ponds by Erickson Senior Living Full time

    Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with...

  • Internship in Information Technology

    4 weeks ago

    Taunton, Massachusetts, 02783, Bristol County, MA, United States Year Up Full time

    Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend.The program combines technical and professional training with access to...

  • IT Internship

    4 weeks ago

    Attleboro, Massachusetts, 02703, Bristol County, MA, United States Year Up Full time

    Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend.The program combines technical and professional training with access to...

  • IT Internship

    2 months ago

    Franklin, Massachusetts, 02038, Norfolk County, MA, United States Year Up Full time

    Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend.The program combines technical and professional training with access to...

  • Wellness Manager, RN

    4 weeks ago

    Hingham, Massachusetts, 02043, Plymouth County, MA, United States Linden Ponds by Erickson Senior Living Full time

    Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with...

  • Sales Manager

    1 month ago

    Auburn, Massachusetts, 01501, Worcester County, MA, United States Republic Services Full time

    ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...

  • Registered Nurse Hospice

    2 weeks ago

    Boston, Massachusetts, 02121, Suffolk County, MA, United States Gentiva Hospice Full time

    Our Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...

  • Certified Nursing Assistants

    4 weeks ago

    Hingham, Massachusetts, 02043, Plymouth County, MA, United States Linden Ponds by Erickson Senior Living Full time

    Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with...

Citizens Multisite Assistant Branch Manager

4 months ago

Framingham Massachusetts Massachusetts, Middlesex County, MA, United States Citizens Full time

As an Assistant Branch Manager (ABM), you will oversee daily activities in multiple branch locations. This includes driving branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices. The ABM fulfills both a player and coach role in achieving team and individual sales goals by delivering product/service 'value' and differentiating solutions that address clearly understood customer needs, and the ability to drive the team to meet customer financial goals.

The ABM should have experience working in the digital space to show customers the ease of accessibility of the mobile and online experience. The ABM will supervise branch operations in the absence of Branch Manager and assist in colleague coaching, management, and training; ensuring that business processes and exceptional customer experiences are being delivered consistently. The ABM will assist the BM in building a diverse talent pipeline and developing colleagues to ensure their capabilities keep pace with future business needs. The ABM must be able to clearly communicate messages to colleagues and translate business priorities in a way that colleagues embrace and are able to execute. The ABM has responsibility for the branches P&L and, therefore, must understand financials and key business drivers and use that understanding to guide sound decision-making. As an ambassador for our brand, the ABM is a visible representative in the field and community helping branch colleagues cultivate new customer relationships and deepen existing ones.

This position reports to Branch Manager.

Success in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management.

As an Assistant Branch Manager your primary responsibilities include:

  • Drives sales through service: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success
  • Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed
  • Empower your colleagues and lead by example: Support multiple branch locations, inspire ownership among your teams and be an active player-coach.
  • Utilizing digital technologies and applications to drive business results.
  • Ensure our customers are extremely satisfied with every interaction – make it memorable and the best part of their day
  • Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations
  • Bring a positive energy and confidence to Citizens every day.

Qualifications

  • 2 or more years of sales management experience in Retail or Branch Banking environment
  • Proven ability to coach and develop to drive sales results and operational excellence in a high volume branch environment.
  • Successful record of driving an exceptional customer experience validated through customer satisfaction surveys.
  • Strong financial and business acumen including experience interpreting reports to drive productivity.
  • Strong organizational skills including the ability to manage multiple responsibilities prioritize and delegate while delivering results.
  • Strong interpersonal skills including ability to build customer base by approaching and establishing dialogue with customers.
  • Maintain an active role through partnerships with community and civic organizations
  • Ability to work all branch operating hours, as needed, including weekends and some evenings.
  • Ability to travel, as needed, to required trainings and/or other branch locations
  • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.

Education:

  • High School degree or equivalent required
  • Associate’s or Bachelor’s degree preferred

Success Factors

Knowledge, skills & abilities that typically lead to success in the job include:

  • Leading by example
  • Coaching
  • Communication
  • Team Leadership
  • Customer service
  • Risk acumen
  • Retail banking
  • Consultative selling
  • Cross selling
  • Front office customer management

Hours and Work Schedule

  • Hours per Week: 40
  • Work Schedule: Varies

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.