Current jobs related to Executive Director, Patient Experience - King of Prussia Pennsylvania, Montgomery County, PA - CSL Behring
-
Head of Lab Execution Systems, Senior Director
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe OpportunityThe Senior Director, Head of Lab Execution Systems (LES) will lead our Systems support across our Quality Control labs that help produce commercial and clinical trial materials. This includes enterprise systems such as STARLIMS, LabWare, Empower, Nugenesis, and Chromeleon, along with local QC lab instrument applications. Your work also...
-
Director Clinical Pharmacology
3 weeks ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeCSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...
-
Director, US Price Strategy
4 weeks ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Director, US Price Strategy will lead the development and execution of pricing strategies across the CSLB US portfolio of products to support value optimizing access to CSL Behring’s portfolio of US assets.Main Responsibilities:Facilitate development of portfolio & brand pricing strategies with consideration of increased customer consolidation and...
-
Director, US Price Modelling
4 weeks ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Director, US Price Modelling will lead the development and execution of pricing and contracting modelling to support value optimization for the US commercial organization representing ~50% of CSLB global revenues.Main Responsibilities:From a deep understanding of US healthcare industry, regulations, and stakeholders, lead the development of analytics to...
-
Senior Director, Hematology
4 weeks ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeReporting to: Vice President, Commercial Co-Lead Hematology Therapeutic AreaPosition Description SummaryThe Senior Director Hematology, GCD Lead for Patient Blood Management (PBM) is responsible for the development and execution of global commercial strategies for pipeline products across the entire Hematology Therapeutic Area (TA), focusing on strategic...
-
Senior Manager Patient Services
4 weeks ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Opportunity:The Senior Manager Patient Services operates as a therapeutic area program lead overseeing the delivery of US patient services across multiple vendors within that franchise. Responsibility includes operational development, maintenance, and execution of CSL Behring patient services programs as the dedicated lead for patient services for one of...
-
Senior Director, Unify Program Lead
1 week ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeSenior Director, Unify Program LeadThe OpportunityReporting to the Head of I&T Portfolio, Program and Project Management, you will drive CSL’s enterprise ERP program being implemented over the next 3 years. Program Unify is CSL’s modernization, standardization and consolidation ERP program to create a standardized instance of SAP’s ERP solution from 3...
-
Sr Manager Patient Services Operations
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Senior Manager Patient Services operates as a therapeutic area program lead overseeing the delivery of US patient services across multiple vendors within that franchise. Responsibility includes operational development, maintenance and execution of CSL Behring patient services programs as the dedicated lead for patient services for one of CSL Behring’s...
-
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeCSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...
-
Business Development
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeSummary of RoleReporting to the Senior Director Global Business Development and Licensing, this role is responsible, on a global basis, for business development and licensing activities for the CSL product portfolio.This includes leading cross-functional, global and regional diligence and deal teams, and negotiating license and distribution agreements...
-
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeCSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...
-
Director, Digital Health
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeDigital Health is a rapidly maturing commercial capability that is accountable for the design, development and delivery of digital health solutions that add value for CSL customers. These solutions may include companion software applications, web applications, enabling of connected devices, and 3rd party partnerships. Success in Digital Health requires deep...
-
Director Clinical Research Hematology
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeCSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around the world are living with rare and serious medical conditions. CSL Behring is committed to delivering medicines that improve their lives.With operations in 35+ nations and ~ 30,000 employees worldwide, CSL is inspired to develop and deliver...
-
Director, Short Term Forecasting
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Opportunity:Reporting to the Senior Director of Global Forecasting & Portfolio Analytics, you will lead the short-term forecasting center of Excellence (CoE) at CSL Behring.In this role, you will build and lead a centralized team of forecasters to drive the 3-year forecasting process at CSL Behring. You will be responsible for timely delivery and...
-
Director, Integration Platforms
1 week ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe OpportunityReporting to the Global Head of Enterprise Systems & Processes, you will play a strategic leadership role to strategize and implement a forward-thinking API platform vision, collaborating across teams to deliver a platform solution to achieve CSL’s business goals. You will be critical in the use of modern application patterns and frameworks...
-
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Sr. Director, Head of Global Medical Information will oversee the global core functions of Medical Information across all therapeutic areas/products at CSL Behring, medical review of core promotional materials, collaboration with cross-functional teams and harmonization of medical information processes globally. Responsible for the medical information...
-
Director, BD&L Forecasting and Analytics
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe Opportunity:Reporting to the Senior Director of Global Forecasting & Portfolio Analytics, you will lead the BD&L forecasting function for CSL Behring,In this role, you will drive decision-making across all BD&L due diligence efforts via commercial revenue forecasting for both pre- and full-fledged due diligence workstreams and represent I&A forecasting...
-
Director, Asset Innovation Evaluation
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeAs the Director, Asset Innovation Evaluation you will be responsible for development of Commercial opportunity assessments that inform prioritization and decision-making regarding investment in internal and external asset-level innovation.This role works closely with the Global Commercial Development Therapy Area (TA) Teams, R&D, Global Insights, and...
-
Director, Digital Core Operations
1 week ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeDirector, Digital Core OperationsThe OpportunityReporting to the Sr. VP, Infrastructure, Tech Ops, Cybersecurity & End-user Services, you will be responsible for operational management of the Digital Core team. You will encompass comprehensive financial management and reporting of the cost center budget ($300M), contract and service tracking, process...
-
Sr. Manager, Strategic Projects
1 month ago
King of Prussia, Pennsylvania, 19406, Montgomery County, PA, United States CSL Behring Full timeThe OpportunityReporting to the Executive Director, Strategic Projects, you will identify, oversee and support the implementation of required changes and innovations to enable to the transformation project in Medical Affairs. This includes reviewing all existing governance, representation to business-critical committees, standard operating procedures and...
Executive Director, Patient Experience
1 month ago
The Executive Director, Patient Experience and Operations is a leader of a large multifunctional team of >40 FTEs and >100 contractors, including field and head office-based roles across the patient journey including patient services, field reimbursement, patient engagement, and business operations teams within forecasting and Learning and Development. This leader understands the complexity of the US market and is able to generate functional level strategies in response to evolving market dynamics. Understands key drivers to commercial success and the impact of commercial resource deployment on outcomes. Patients are playing an increasing role in the therapeutic decision making with more influence than the HCP.
Job Responsibilities
- Develop and execute a comprehensive strategy across patient services, field reimbursement, patient engagement, forecasting and learning and growth functions aligned with the company's overall objectives. Drive initiatives to enhance patient access, adherence, and satisfaction.
- Lead and inspire a high-performing multifunctional team and provide guidance, mentorship, and professional development opportunities to team members.
- Oversee the Learning and Growth function to ensure collaboration across business partners to optimize and drive employee development by providing high quality training solutions in support of the >400 commercial colleagues.
- Responsible for the Promotion Review Committee that produces high-quality promotional materials in a timely and compliant manner.
- Lead and optimize the long-range forecasting and ensure the Forecasting & Performance Analytics team drives effective planning to achieve revenue in excess of $5B.
- Collaborate closely with internal stakeholders, including Marketing, Sales, Medical Affairs, and Market Access, to ensure alignment and integration initiatives with broader commercial strategies.
- Serve as a champion for patients, ensuring their needs and preferences are prioritized in program design and implementation. Advocate for patient-centric approaches within the organization.
- Establish key performance indicators (KPIs) and metrics to assess the impact and effectiveness of patient services initiatives. Monitor performance against targets and provide regular reports to senior management.
- Build and maintain relationships with external partners, including patient advocacy organizations, specialty pharmacies, and healthcare providers, to support the delivery of comprehensive patient support services.
- Develop and manage the budget for patient services programs, ensuring optimal resource allocation and cost-effectiveness.
Minimum Job Requirements:
- 15+ years' experience in US commercial pharmaceutical industry with multi-disciplinary commercial leadership roles
- Experience in leading design and execution of initiatives with cross functional scope that impact the patient journey and experience required
- Experience in patient services & reimbursement strongly preferred
- Experience with pharmaceutical forecasting, commercial learning and growth and other commercial functions (marketing, market access) desired
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across diverse stakeholders at all levels of the organization
- Proven leadership capabilities, including the ability to inspire and develop high-performing teams, drive organizational change, and navigate ambiguity in a dynamic business environment
- Strategic mindset, with the ability to think creatively, anticipate market trends, and develop innovative solutions to drive competitive advantage
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our benefits site to see what’s available to you as a CSL employee.
About CSL BehringCSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.
We want CSL to reflect the world around usAs a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Behring