Service Manager
3 weeks ago
Stable. Family. Opportunities. Unique. Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.
As a Service Manager at First Citizens Bank, you will be responsible for the overall management and leadership in a branch. You will oversee the branch operations with the support from an operations specialist. You will manage a staff of sales and service representatives. Manage banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services, lending and identifies referrals for specialty partners.
Responsibilities:- Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Engage with customers, prospects and referral sources through proactive outreach. Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank.
- Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities.
- Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.
- Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team.
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Senior Operations Services Supervisor
5 days ago
Mount Pleasant, SC, 29466, Berkeley County, SC, United States First Citizens Bank Full timeOverview: Are you a people person Be a First Citizens person. Join our branch team and make a difference. As a Senior Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of multiple branches and managing the teams of service line associates. Processes teller transactions and other customer service...
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Financial Sales Manager
3 weeks ago
Lugoff, SC, 29078, Kershaw County, SC, United States First Citizens Bank Full timeOverview: Stable. Family. Opportunities. Unique. Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. As a Financial Sales Manager...
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Financial Services Representative
3 weeks ago
Batesburg, SC, 29006, Lexington County, SC, United States First Citizens Bank Full timeOverview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured);...
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Licensed Financial Services Representative
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Blythewood, SC, 29016, Richland County, SC, United States First Citizens Bank Full timeOverview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured);...
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Senior Financial Services Representative
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Blythewood, SC, 29016, Richland County, SC, United States First Citizens Bank Full timeOverview: A Senior Financial Services Representative (FSR) supports sales and service delivery in the branch. The Senior FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real...
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Financial Services Representative
3 weeks ago
West Columbia, SC, 29169, Lexington County, SC, United States First Citizens Bank Full timeOverview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured);...
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Premier Relationship Banker II
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