Senior Sales

3 weeks ago

Jupiter FL, Palm Beach County, FL, United States First Citizens Bank Full time
Overview:

Are you a people person? Be a First Citizens person Join our Jupiter branch team and make a difference. This branch is located at 1098 Military Trail in Jupiter, Florida.

As a full-time Senior Sales & Service Representative at First Citizens Bank, you will support sales and service delivery in the branch. The successful candidate will demonstrate:

  • Influence: Capable of building rapport with different personalities to drive positive results
  • Sales Outreach: Self-starter that is disciplined to manage daily calling activity to achieve required results.
  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
  • Agility: Able to process information and move quickly through problem resolution
Responsibilities:

The essential functions of the job include, but are not necessarily limited to, the following:

  • Proactively engaging customers in conversation about their financial needs
  • Opening deposit accounts and ancillary banking products
  • Facilitating customer awareness and education of bank services, including digital banking capabilities
  • Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
  • Processing transactions and other account servicing requests
Qualifications:
  • Required:
    • High School Diploma or GED and 1 years of experience in banking sales - OR -
    • 6+ months of experience in a customer support role at First Citizens Bank - OR -
    • Participation in a First Citizens career development program

  • Preferred:
    • Experience with telephone sales
    • Prior retail banking experience
    • Working Knowledge of Microsoft Office

*PLEASE NOTE: Experience with financial sales is highly preferred for this position.*

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