Customer Service Representative
5 days ago
Job Description
Starting at $16-$18 hourly based on experience Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months
What you will do
- Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
How you will do itAs an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator.
You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year
What we look forRequiredHigh school diploma or GED preferredMust be 18 years oldMultiple shifts availableMinimum of six (6) months of customer service experience; one year or more call center experience preferred
PreferredExcellent communication skillsAble to type between 20 - 25 wpmBasic knowledge of computer applicationsAbility to work efficiently under pressureStrong problem-solving skillsStrong organizational skillsStrong work ethic
Day & Evening Shifts Available Full Time or Part Time
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