Hybrid Tech Support Engineer

1 day ago

Raleigh, NC, United States ndustrial.io Full-time

Ndustrial is seeking a Tech Support Engineer to assist customers via phone, email, chat or software, troubleshooting energy management software and ColdOS Sense hardware. You will guide non-technical staff, document issues, and coordinate with Engineering and Product to resolve complex problems. You'll work in a flexible hybrid Raleigh, NC environment, supporting data workflows, bill data processing, and remote diagnostics. Strong IoT, networking, Linux, and CRM experience are essential. #J-18808-Ljbffr