MSP Service Desk Manager
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A managed IT services provider in Fort Myers seeks an experienced Managed IT Services Service Desk Manager. The role includes overseeing daily service desk operations, mentoring staff, ensuring high-quality IT support for SMB clients, and developing policies. The ideal candidate has 5+ years in IT service management with managerial experience, a strong grasp of ITIL practices, and excellent communication skills. Benefits include competitive salary, health insurance, and professional development opportunities. #J-18808-Ljbffr