Senior Consumer Researcher

Senior ResearcherThe Consumer Research team at 84.51° uncovers the "why" that complements the deep behavioral understanding 84.51° uniquely delivers. Our focus is uncovering the "Why," integrating it with the "What," and turning these insights into human stories and business recommendations that compel actions to be taken that delight our customers in ways no other retailer can. We strive to consistently bring this human understanding to the business and serve as a strategic partner to leaders at 84.51° and Kroger.
A Senior Researcher on our Research Insights team is a hands-on researcher accountable for independently leading the day-to-day execution and delivery of consumer research projects from start to finish. This role translates business questions into research approaches, executes research across qualitative and quantitative methodologies, and synthesizes new and existing learning into clear insights and recommendations that inform business decisions.

Responsibilities:
Research Execution & Delivery:Independently execute research projects end-to-end partnering with Lead Researchers and stakeholders to:Recommend and align on appropriate scope and methodClarify business questions and translate them into research objectivesDesign or customize questionnaires / discussion guidesManage vendors and internal partners through fieldworkSynthesize across new and existing research, behavioral data and other relevant sourcesDevelop clear, decision-oriented insights and recommendationsApply strong judgment in balancing speed, depth, feasibility, and cost in executionEnsure quality, rigor, and clarity across all deliverablesStakeholder & Project Management:Serve as the day-to-day research owner for assigned projectsProactively manage timelines, dependencies, and risksCommunicate clearly with partners on status, tradeoffs, and implicationsShow up as a confident research partner in working sessions and readoutsWays of Working & Team Contribution:Operate effectively within CR request intake, scoping, and prioritization processesLeverage existing research, AI-enabled capabilities, products, and tools before defaulting to custom solutionsContribute to shared learning by documenting work, sharing best practices, and flagging patterns across projectsPartner closely with Lead Researchers, Consultants, CX Measurement, and Research OperationsQualifications, Skills, and

Experience:
Experience executing multiple research projects simultaneously with minimal oversightComfort working across data types (qual, quant, secondary) and synthesizing into clear storiesStrong analytical thinking and ability to translate findings into implications and recommendationsClear, concise communicator—able to present insights to non-research audiencesStrong organizational skills and attention to detailComfortable operating in a fast-moving, sometimes ambiguous environmentTools & Platforms (experience with some preferred): Qualtrics, SPSS/R/Python/Alteryx, Tableau/PowerPoint, insights repositories, and qualitative platforms (e.g., VoxPopMe, QualBoard)

Education:
Bachelor's degree or equivalent, ideally in business, marketing, social sciences, psychology or analytics/statistics.3-5 years of industry experienceBase Pay Range $98,000 —$139,150 USD