Remote Account Manager-Full Time

1 day ago

United States Publicis Digital Experience Full-time
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, Epsilon Auto and the Publicis Commerce Exchange. The Account Director is a strategic leader responsible for fostering and growing client relationships and working across internal disciplines to deliver program excellence for our clients. The Account Director serves as a trusted advisor and partner to clients, consistently seeking opportunities to add value and expand the business relationship. The Account Director supports the daily interactions and ongoing functionality of new and in-flight GM projects, specifically aligned to the assigned GM brand. Client Relationship Management: Provide strategic guidance and thought leadership in all phases of CRM and specifically within Retail Account Leadership: Create and execute annual account plans Oversee account service efforts and ensure high-quality work Manage account financials, including revenue, expenses, and profitability Project Management: Identify, initiate, and oversee project deliverables Ability to prioritize and manage multiple project simultaneously Ensure flawless project execution and delivery Effectively communicate client requests and project requirements to internal teams Manage project timelines, budgets, and resources with account services team Develop creative briefs and execution plans Monitor and evaluate project quality and client satisfaction Provide guidance, support, and professional development opportunities Bachelor’s degree in Marketing, Business, or a related field preferred. Minimum of six years of relevant experience in account management, marketing, or a related field Strong strategic planning, project management, and execution skills Ability to drive strategies to implementation and achieve results Excellent organizational skills and ability to manage multiple priorities Proficiency in Microsoft Office Suite; Adobe Suite Key Performance Indicators Successful project execution and delivery Team performance and development Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Flexible working arrangements Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis. Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding proc