Information Technology Specialist

3 weeks ago


Johns Island South Carolina, United States The Dunlin Full time
Job Description

We are seeking a skilled and experienced Information Technology Specialist to assist our property team. The IT Specialist will be responsible for managing the day-to-day operations of the hotel's technology infrastructure, ensuring the seamless functioning of IT systems, and providing technical support to enhance guest and staff experiences.

Network and Systems Management:Oversee the maintenance and optimization of the hotel's computer networks, servers, and systems.

Ensure the security and integrity of data, implementing best practices for data management.

User Support:Provide technical support to hotel staff and guests, addressing hardware and software issues promptly.

Collaborate with external vendors for additional support when needed.

Cybersecurity:Implement and monitor cybersecurity measures to protect the hotel's IT infrastructure.

Stay updated on industry trends and emerging threats to proactively enhance security protocols.

Training and Documentation:Develop and deliver training programs to ensure staff proficiency in using technology.

Maintain comprehensive documentation for IT systems and procedures.

Vendor Management:Manage relationships with IT vendors, ensuring service level agreements are met.

Evaluate vendor proposals and negotiate contracts to optimize IT services.



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