Account Supervisor, Client Leadership

Found in: Resume Library US A2 - 2 weeks ago


Chicago Illinois, United States Dentsu Creative Full time
Job Description

This is a remote role, NY/CHI residents preferred. 

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and create client relationships across all lines of business. You will report to the Account Director and support a large retail client, with a focus on social media and influencer marketing campaigns. You will play an important role in client relationships, creative and influencer campaign development, and overall daily management while motivating a cross-functional team. We are looking for a proactive person who develops healthy team and client bonds. Someone who excels in a lively environment, loves learning, and prioritizes clear communication.

Assume responsibility for most daily client contact and cross-functional team operations.

Find appropriate merchandising moments and identify areas of opportunity to grow the account and increase revenue.

Be a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk.

Contribute to and/or may develop scopes of work, quarterly business reviews or Account Reviews.

Oversee cross-department involvement and know when to use necessary resources.

Lead majority of client communications, set expectations, and manage quality of deliverables to deadline.

Present recommendations & POVs that inspire creativity for the business.

Oversee client budget management, the billing process and contributes to forecasting.

Assist team leads in all facets necessary.


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