IT Specialist II

4 weeks ago


Irving Texas, United States Meriton, LLC. Full time
Overview:
Job Title:             IT Specialist II
Location:             Irving, TX
FLSA Status:       Non-Exempt
Reports to:         IT Operations Manager

 

Overview
The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities:
New user equipment and account setup, including deployment and license management.

Train end users in the use of equipment and software

Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.

Provide both in-person support and support for remote workers.

Support Apple products such as

Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.

Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.

Configure and support iPhone and iPad devices.

Assist staff by providing audio/video conference support for presentations and meetings.

Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.

Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.

Manage inventory of hardware and software assets

Support development and implementation of new computer projects and new hardware installations as well as software rollouts.

Perform system administration for various enterprise tools and platforms.

Perform hardware and software system configuration, maintenance, and upgrades.

Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.

Evaluate products and IT processes and then recommend changes.

Document IT processes, workflows, and produce system documentation as needed.

Occasional travel to branch office locations may be required.

Qualifications:
Minimum 2 years of experience in an IT services support role

Associate degree preferred

MacOS experience required

iOS experience preferred

InTune experience preferred

Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred

Familiarity with PowerShell required

Office 365 administration preferred

Azure and Windows Server experience preferred

MSP experience preferred

Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies

Knowledge of MS Active Directory infrastructure

Familiarity with IP Telephony and cell phone technology

Excellent analytic and problem-solving skills

Capable of working independently with minimal supervision



  • Austin, Texas, United States AECOM Full time

    Job Description AECOM is seeking a highly talented Procurement Specialist II to support the Federal Procurement Team. This is a remote/virtual position, and can be based anywhere in the US.  Job Responsibilities: Receive and process federal invoices/Closeouts/Certified Payroll matched to federal subcontracts set up by FBS Subcontract...


  • Irving, United States Resource Informatics Group Full time

    Job Title: - Oracle SOA Specialist II Location: - Houston TX 77002 (On-Site) Duration: - Long Term Contract Experience: - 10+ years Job Description We are currently seeking an Oracle SOA Suite Specialist to support Oracle SOA Suite and related applications. This individual will work effectively under minimal supervision providing technical support within a...


  • Irving, United States Child Care Group Full time

    Job DescriptionJob DescriptionMake an Impact as an Eligibility Specialist II You will interact with customers and childcare providers to determine their needs and provide customers with child care services and information. This includes determining eligibility, providing consumer education as it relates to the importance of quality childcare and enrolling...

  • Project Planning

    5 days ago


    Austin, Texas, United States AECOM Full time

    Job Description AECOM is seeking a Project Planning & Scheduling Specialist II to be based in Taylor, TX client site. • Knowledgeable of planning and scheduling concepts and principles including effects on financial performance. • Familiar with data sources and supports basic schedule development.   • Supports analysis of schedule, identifies...


  • Dallas, Texas, United States AECOM Full time

    Job Description   AECOM's West Region Strategic Communications Group is looking for a Strategic Communications Specialist II to assist in public involvement and community engagement on major transportation projects in the planning, design and construction phases for clients. This role will be a hybrid position including a combination of both remote and...


  • Irving, United States IT Avalon Full time

    Job Responsibilities Customer problem resolution via the telephone Word processing, including general correspondence and data entry Interface with customers regarding inquiries and complaints Effectively research internet for documentation to assist with verification requests Responsible for answering routine questions and issues about products and...


  • Bryan, Texas, United States CommonSpirit Health Full time

    Overview: Sterile Processing Tech II   Under supervision, prioritizes, plans and coordinates daily cleaning, processing and distribution assignment in order to make the most efficient use of surgical instrumentation and to provide support of patient care services and optimize patient outcomes.   CHI St. Joseph Health – College Station/Bryan TX Since...

  • Paramedic II

    1 week ago


    Bryan, Texas, United States CommonSpirit Health Full time

    Overview: Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.   CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne...


  • Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne Navasota Caldwell Madisonville and Bellville. With the area’s only Level II Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain...


  • Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne Navasota Caldwell Madisonville and Bellville. With the area’s only Level II Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain...

  • Collector II

    2 weeks ago


    Garland, Texas, United States Financial Staffing Resources, Ltd. Full time

    Job Description As an Collector / Asset Recovery Specialist II, you'll play a vital role in safeguarding the financial well-being of our credit union. Your responsibilities encompass contacting delinquent accounts, assessing financial situations, and taking decisive action to bring accounts current or recover assets. Additionally, you'll provide guidance to...

  • Analyst II Sys Admin

    4 weeks ago


    Irving, Texas, United States 7-Eleven, Inc. Full time

    Overview: ▶ Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.   As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You...


  • San Antonio, Texas, United States H-E-B Full time

    Responsibilities: H-E-B is a leading innovator in technology. Our Information Solutions (IS) Partners design, construct, implement, support, and/or repair technology solutions that the business needs. As a Technical Specialist II, you will provide technical support services required to maintain H-E-B’s computing infrastructure. Once you’re eligible,...


  • Houston, Texas, United States Petroplan Full time

    Our global energy client seeks a Pore Pressure/Geomechanics Specialist in Houston to support well planning and execution across the Western Hemisphere. This critical role plays a vital part in ensuring safe and efficient well delivery for the Gulf of Mexico, Trinidad, exploration areas (including Brazil and Canada), and CCUS projects in the US. You will...


  • Irving, United States EF Johnson Technologies Inc. Full time

    Job DescriptionJob DescriptionBID & QUOTE SPECIALIST (I or II)JOB DESCRIPTIONPRIMARY OBJECTIVE: Coordinate B&P and engineering requests initiated through CRM sales support requests (SSRs), ensuring timely review of such requests, follow-up, and documenting the plan forward in the CRM system. Ensure commercial and government (state, local, and federal)...


  • Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne Navasota Caldwell Madisonville and Bellville. With the area’s only Level II Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain...


  • Irving, Texas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...


  • Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne Navasota Caldwell Madisonville and Bellville. With the area’s only Level II Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain...


  • Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne Navasota Caldwell Madisonville and Bellville. With the area’s only Level II Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain...


  • Irving, United States Aditi Consulting Full time

    SUMMARY: Review environmental due diligence, including Phase I’s and Phase II’s, to identify cases of non-compliance with ASTM and CERCLA regulations and non-conformance with company policy and ASTM standards for proposed facilities. Ensure compliance with the innocent landowner def...