Help Desk Specialist

Found in: Resume Library US A2 - 7 days ago


Brownsburg Indiana, United States Two95 International Inc. Full time
Title: Help Desk Specialist

Location: Brownsburg, IN, 19406

Duration: 6 Month Contract

Summary Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members.

Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals.• Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue and fulfills requests in a timely and courteous manor.• Coordinates with other IT staff members as appropriate for the resolution of problems. Proactively seeks assistance from other staff members as required to quickly resolve customer problems.• Observes company guidelines with regard to copying of software and advises departmental management when any illegal use of software is discovered.• Delivers, picks up, and/or ships equipment to repair vendors as required. Tracks such activities in accordance with departmental guidelines.• Notifies departmental management in writing when any equipment is relocated within the company, including serial numbers, original location of equipment and new location of equipment.• Enforce and comply with all Payment Card Industry Data Security Standards• Promptly advises departmental management of any situation that will cause a substantial delay in the resolution of a customer problem• Answers help desk calls live when possible.• Responds promptly to voice messages left in the help desk mailbox and confirms receipt to the customer with an estimate of resolution time where possible.• Configures supports and repairs all desktops, monitors, printers and RF scanner guns in the office and warehouse.• Manages and utilizes Ghost server for desktop/laptop imaging.• Maintain an accurate inventory of IT equipment.• Notifies Sr. IT staff member to issues involving critical business systems that may cause business impacting outages.• Required to relocate computer equipment frequently.• Work with Systems Administrators to support DHCP, DNS, Mail, Operating systems and production application configurations.• RF Gun Support• Assist with Wireless Support issues• Provides support for local phone systems as necessary• Familiar with quick PC build-out processes such as Ghost.• Available for on-call needs when applicable• Other task as request by IT management

  • Brownsburg, United States Anytime Fitness Full time

    Job DescriptionJob DescriptionAnytime Fitness is looking for a highly motivated Member Service Specialist with a passion for helping others improve their lives through health and fitness. This is a position to help grow our club by working in a creative, fun and upbeat atmosphere where every day is different.BenefitsCompetitive and extensive compensation...

  • Senior Quality Assurance Specialist

    Found in: Appcast US C2 - 2 weeks ago


    Brownsburg, United States Meet Full time

    Position SummaryOur client is seeking a Senior QA Specialist for their new state-of-the-art facility for commercial-scale, sterile manufacturing of therapeutic radiopharmaceuticals. This position offers the opportunity to help establish a new facility with high standards for quality, volume, speed, and reliability.Setup PhaseDocuments: Draft/review/approve...


  • Brownsburg, United States Meet Full time

    Position SummaryOur client is seeking a Senior QA Specialist for their new state-of-the-art facility for commercial-scale, sterile manufacturing of therapeutic radiopharmaceuticals. This position offers the opportunity to help establish a new facility with high standards for quality, volume, speed, and reliability.Setup PhaseDocuments: Draft/review/approve...

  • Front Desk Agent

    Found in: Resume Library US A2 - 1 week ago


    Carmel, Indiana, United States Renaissance Indianapolis North Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    Found in: Resume Library US A2 - 1 week ago


    Carmel, Indiana, United States Renaissance Indianapolis North Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    Found in: Resume Library US A2 - 1 week ago


    Carmel, Indiana, United States Renaissance Indianapolis North Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Indiana, United States CareerBuilder Full time

    Are you a people person? Do you love making a personal connection with customers and genuinely care about solving problems for people? Are you a quick learner who isnt intimidated by technology? If so, then we want to hear from you! Grounded Solutions is seeking a highly customer-focused, detail-oriented team player to join our team as the Customer...

  • Specialist Project

    Found in: Resume Library US A2 - 4 days ago


    Indianapolis, Indiana, United States Versiti, Inc. Full time

    Overview: Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together...


  • Indiana, United States Unity Family Services Full time

    Job DescriptionJob DescriptionSalary: From $15/hourAre you someone who is looking for a new career? Do you want to help others without years of formal education?Do you have a past history of mental health struggles or drug and alcohol addiction and are looking to make a difference?Unity Family Services is currently hiring Certified Peer Specialists for our...


  • Indiana, United States Unity Family Services Full time

    Job DescriptionJob DescriptionSalary: From $15/hourAre you someone who is looking for a new career? Do you want to help others without years of formal education?Do you have a past history of mental health struggles or drug and alcohol addiction and are looking to make a difference?Unity Family Services is currently hiring Certified Peer Specialists for our...


  • Brownsburg, United States Life Science Logistics LLC Full time

    Job DescriptionJob DescriptionRESPONSIBILITIES:Reviews and approves Change Requests, Reactive Maintenance, Deviations/CAPA as assignedAssist with validations as assignedReview records and forms to ensure compliance with established LSL procedures and regulationsMaintain Quality files as applicable: Scan, Save to appropriate online storage, filePerform...

  • Front Desk

    Found in: Resume Library US A2 - 1 week ago


    East Chicago, Indiana, United States Ameristar Casino Hotel East Chicago Full time

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:   We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun....

  • High School Teacher

    2 weeks ago


    Brownsburg, United States Interlocal Association Full time

    Job DescriptionJob DescriptionJr./Sr. High School Teacher/JAG Specialist - Job PostingNo teaching license requiredCompany InformationInterlocal Association is a public nonprofit organization providing workforce and community development services.OpeningStarting Salary: $41,020.00 / Year ($21.00 an hour)Employee Type: Full-Time, 8:00 am to 4:30 pm, Monday -...

  • Front Desk Agent

    Found in: Resume Library US A2 - 1 week ago


    Fort Wayne, Indiana, United States Hampton Inn Fort Wayne Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...


  • Indiana, United States IBM Full time

    Introduction In this role, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption...

  • Talent Acquisition Operations Specialist

    Found in: Resume Library US A2 - 1 week ago


    Bloomington, Indiana, United States Cook Group Full time

    Overview: The Talent Acquisition (TA) Operations Specialist is a Human Resources professional responsible for supporting, developing and executing Cook Medical’s talent strategy for attracting and recruiting top talent through performing actions on recruitment platforms and other marketing channels, standardizing policies and processes within Talent...

  • Utilization Review Specialist

    Found in: Resume Library US A2 - 1 week ago


    Lafayette, Indiana, United States Springstone, Inc. Full time

    Overview: Sycamore Springs *Fully In-Person Role* Utilization Review Specialist Full Time, Monday-Friday     Members of our team Enjoy:   Working with a highly engaged staff Healthy staffing levels Flexible scheduling Career growth Competitive compensation Health, Vision, Dental, 401k, and Paid Time Off UKG Wallet – We’ve partnered with...

  • Front Desk Agent

    Found in: Careerbuilder One Red US C2 - 7 days ago


    Fort Wayne/Indiana/US Hampton Inn Fort Wayne Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Testing Specialist

    1 week ago


    Indiana, United States Alight Full time

    Minimum 3+ years of Testing experience in the quality assurance/testing field in a structured and measured process – Experience as a QA Test Analyst in the Workday platform; specifically with HCM, & Integrations Expertise in Test Data mining, Test data staging, Test planning , and Test Execution for both HCM & Integrations Demonstrated expert knowledge of...

  • Testing Specialist

    6 days ago


    Indiana, United States Alight Full time

    Minimum 3+ years of Testing experience in the quality assurance/testing field in a structured and measured process Experience as a QA Test Analyst in the Workday platform; specifically with HCM, & IntegrationsExpertise in Test Data mining, Test data staging, Test planning , and Test Execution for both HCM & IntegrationsDemonstrated expert knowledge of...