Director, Business
3 weeks ago
Reporting into the Business Management Lead, the Director is responsible for leading business and financial operations and analysis for a product specialty track within a large, complex pharmaceutical client account. This is a client-facing role that will require a combination of business operations, project management, account management, and client relationship management skill within the broader framework of financial operations. In this role, you will serve as a key business partner and work closely with client account leads, agency finance and account leads, and other CoLab stakeholders.
PLEASE NOTE: This is a hybrid position requiring onsite collaboration an average of 3 days/week. The role is based out of our New York City office located at 375 Hudson Street; all candidates must be local to the NYC metro area and willing to commute into that office on a regular basis.
Primary Responsibilities:
Provide strategic financial guidance and support to client services teams.
Establish and maintain a successful workflow between multiple cross-functional teams including Creative, Finance, Accounts, Project Management, Resource Management, and Marketing.
Work directly with client to explain and interpret the financial health of individual projects and overall track of work including reconciliations, budgeting, staffing, billings, and other financial metrics.
Interpret financial data, update monthly client accruals, and report on client profitability.
Manage, monitor, track, update, reconcile, and report on internal and client budgets and rolling revenue forecasts.
Review estimates and Statements of Work, high-level cost assumptions, and analysis of spend data.
Approve vendor POs and manage client POs as needed.
Support overall client account planning, scoping, and strategy including driving difficult, complex business discussions with client and facilitating resolution of any issues that arise.
Build trust and credibility with clients by ensuring audit compliance and prompt billing reconciliation.
Support financial analysis and reporting including reporting monthly revenue variances.
Foster internal and external client relations in collaboration with Account, Project Managers, and Finance team leads.
Serve as the Business Management lead for new business pitches and identify opportunities for upselling or other potential areas of support.
Identify opportunities for revenue and profit growth and areas of improvement.
Lead, manage, mentor, and develop more junior members of the team.
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