Spa Supervisor

Found in: Resume Library US A2 - 1 week ago


Rutherford California, United States Auberge du Soleil Full time
Job Description

In this role, you will be responsible for supervising and training all Spa team members to ensure guests are receiving the ultimate spa experience.  As the master organizer, you will also be responsible for scheduling all spa-related appointments, checking guests in and out, and assisting in all retail sales.  The Spa Supervisor will come with a friendly and helpful demeanor and be able to manage guest issues and create solutions.  

Ensure the spa and fitness facilities are prepared for proper opening and closing each day

Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order

Arrange all spa appointments for a la carte services/activities and packages

Support Director of Spa and Spa Manager with all administrative functions of the Spa including using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions

Oversee efficiency of Spa operations at the Spa front desk via proper scheduling of appointments and staff as well as review and revise scheduling daily 

Provide coaching and training to the Spa Coordinator and Attendant team.

Assist with billing for all Spa services and retail sales including preparing receipts

Be thoroughly familiar with and provide instruction on Spa software

Assist with inventories and cost control

Assist in monitoring and evaluating Spa Reception and Locker Room employees

Pay Range is $25 - $27 / hour 


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