BPO Vendor Mgt Specialist

3 weeks ago

Downers Grove Illinois, United States Duly Health and Care Full time
Overview:
Hours: Monday through Friday, 8am-5pm

Location: Downers Grove, IL (Hybrid)

 

Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.

Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning.  We invite you to join us, fulfill your purpose and make your mark

 

Holistic benefits designed to help our team members flourish in all aspects of their lives, including: 

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

$5,250 Tuition Reimbursement per year. 

40 hours paid volunteer time off. 

12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

401(k) Match

Profit-sharing program

Responsibilities:
The Journeys and Adventures that Await

Accountable for the Vendor relationship monitoring and reporting.

Meets regularly with Vendor partners on the contractual responsibilities of the vendor partner business obligations and deliverables.

Monitors key performance measures and shares individual and team results.

Provides recognition and constructive performance feedback through mentoring and coaching of the Vendor partners.

Assures partners have training and resources needed to effectively carry out their duties and to deliver value-add experiences for customers.

Communicates and improves standard operating procedures and processes to support company and departmental objectives.

Identifies and quickly resolves concerns through research and root cause analysis.

Collaborates with Duly business units/department(s) to assure customer expectations are being achieved.

Oversee vendor performance evaluations and establish regular reporting mechanisms to track and communicate vendor performance metrics, addressing any issues proactively.

Mitigate potential risks by conducting regular vendor risk assessments

Operate independently while conducting reviews of revenue cycle processes, both intra and inter departmental, to determine workflow deficiencies and root cause issues. Conduct audits of unit(s) performance in accordance with established protocols.

Qualifications:
Bachelor’s degree in business or related field, or equivalent work experience

One year of Vendor or Business Process Outsourcing relationship experience preferred.  

2 years experience working with Epic in Accounts Receivable preferred.

Proficient in contract management, vendor performance measurement, and risk assessment.   

Strong understanding of healthcare industry dynamics and regulatory requirements, particularly in healthcare BPO

2-3 years of experience with medical claims, accounts receivable, commercial/federal/marketplace insurance plans

Strong experience and knowledge of Excel

Strong written and verbal communication skills

  • BPO Vendor Mgt Specialist

    7 days ago

    Downers Grove, United States Duly Healthcare Full time

    Overview Hours: Monday through Friday, 8am-5pm Location: Downers Grove, IL (Hybrid) Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We...

  • BPO Vendor Mgt

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 8am-5pm Location: Downers Grove, IL (Hybrid)   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to...

  • BPO Vendor Mgt Specialist

    7 days ago

    Downers Grove, IL, United States Duly Health and Care Full time

    OverviewHours: Monday through Friday, 8am-5pmLocation: Downers Grove, IL (Hybrid)Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.Duly Health and Care works to understand what matters most to you. We...

  • Vendor Mgr, Authorization Mgt

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 8am-5pm Location: Downers Grove, IL (Hybrid)   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to...

  • Vendor Mgr, Authorization Mgt

    2 weeks ago

    Downers Grove, United States Duly Health and Care Full time

    OverviewHours: Monday through Friday, 8am-5pmLocation: Downers Grove, IL (Hybrid)Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.Duly Health and Care works to understand what matters most to you. We recruit...

  • Vendor Mgr, Authorization Mgt

    1 week ago

    Downers Grove, United States Duly Health and Care Full time

    OverviewHours: Monday through Friday, 8am-5pm Location: Downers Grove, IL (Hybrid) Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We...

  • RCM Vendor Management Backend Specialist

    5 days ago

    Downers Grove, United States Duly Healthcare Full time

    OverviewHours: Monday through Friday, 8am-5pmLocation: Downers Grove, IL (Hybrid)Good enough isnt for us. Duly Health and Cares team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.Duly Health and Care works to understand what matters most to you. We recruit...

  • Certified Coding Specialist

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 7am-5pm Location: Remote   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and...

  • Supv Coding Services

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 7am-5pm Location: Remote; Travel as needed.    Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to...

  • Mgr, Coding Services

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 7am-5pm Location: Remote   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and...

  • Vendor Service Specialist

    3 weeks ago

    Peoria, Illinois, United States OSF HealthCare Full time

    Overview: Expected pay for this position is $26.46 - $31.13/hour. Actual pay will be determined by experience, skills and internal equity.   POSITION SUMMARY:   ​The Vendor Service Specialist is responsible for facilitating seamless communication between our organization and its vendors, ensuring timely service delivery, documentation, issue...

  • Support Specialist

    3 days ago

    Downers Grove, United States Michaels Stores Full time

    Support Specialist page is loaded **Support Specialist** **Support Specialist** locationsDowners Grove-1516 Butterfield Rd, Ste A time typePart time posted onPosted 2 Days Ago job requisition idR00123203 Store - CHI-DOWNERS GROVE/FINLEY, IL**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most...

  • A&K Product Manager, Africa

    4 weeks ago

    Downers Grove, Illinois, United States Crystal Cruises Full time

    Position Summary The Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative,...

  • Product Manager, Africa

    2 weeks ago

    Downers Grove, United States Abercrombie & Kent Full time

    Position Summary The Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    1 month ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    3 weeks ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Application Development Specialist

    6 days ago

    Downers Grove, United States Knewin Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Take your technical and commercial experience with Enzymes and apply it to a new challenge! Are you ready to take the next step in your career? As an Application...

  • Information Technology Support Specialist

    2 weeks ago

    Downers Grove, United States Neighborhood Loans Full time

    About Us: Neighborhood Loans is a technology-driven mortgage lending institution dedicated to providing top-tier services to our customers. Our IT Support Department plays a crucial role in ensuring our employees have the tools and support they need to excel in their roles. We are looking for an IT Support Representative to join our team and assist in...