BPO Vendor Mgt Specialist

2 weeks ago

Downers Grove, United States Duly Healthcare Full time

Overview

Hours:

Monday through Friday, 8am-5pm Location:

Downers Grove, IL (Hybrid) Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning.

We invite you to join us, fulfill your purpose and make your mark Holistic benefits designed to help our team members flourish in all aspects of their lives, including: Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider. $5,250 Tuition Reimbursement per year. 40 hours paid volunteer time off. 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 401(k) Match Profit-sharing program

Responsibilities

The Journeys and Adventures that Await Accountable for the Vendor relationship monitoring and reporting. Meets regularly with Vendor partners on the contractual responsibilities of the vendor partner business obligations and deliverables. Monitors key performance measures and shares individual and team results. Provides recognition and constructive performance feedback through mentoring and coaching of the Vendor partners. Assures partners have training and resources needed to effectively carry out their duties and to deliver value-add experiences for customers. Communicates and improves standard operating procedures and processes to support company and departmental objectives. Identifies and quickly resolves concerns through research and root cause analysis. Collaborates with Duly business units/department(s) to assure customer expectations are being achieved. Oversee vendor performance evaluations and establish regular reporting mechanisms to track and communicate vendor performance metrics, addressing any issues proactively. Mitigate potential risks by conducting regular vendor risk assessments Operate independently while conducting reviews of revenue cycle processes, both intra and inter departmental, to determine workflow deficiencies and root cause issues. Conduct audits of unit(s) performance in accordance with established protocols.

Qualifications

Bachelor’s degree in business or related field, or equivalent work experience One year of Vendor or Business Process Outsourcing relationship experience preferred. 2 years experience working with Epic in Accounts Receivable preferred. Proficient in contract management, vendor performance measurement, and risk assessment. Strong understanding of healthcare industry dynamics and regulatory requirements, particularly in healthcare BPO 2-3 years of experience with medical claims, accounts receivable, commercial/federal/marketplace insurance plans Strong experience and knowledge of Excel Strong written and verbal communication skills

#J-18808-Ljbffr

  • Bpo Vendor Mgt Specialist

    4 weeks ago

    Downers Grove, United States Duly Health and Care Full time

    Overview: **Hours**: Monday through Friday, 8am-5pm **Location**: Downers Grove, IL (Hybrid) - Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._ - Duly Health and Care works to understand what matters...

  • Bpo Vendor Mgt

    4 weeks ago

    Downers Grove, United States Duly Health and Care Full time

    Overview: **Hours**: Monday through Friday, 8am-5pm **Location**: Downers Grove, IL (Hybrid) - Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._ - Duly Health and Care works to understand what matters...

  • RCM Vendor Management Backend Specialist

    3 days ago

    Downers Grove, United States Duly Healthcare Full time

    Overview Hours: Monday through Friday, 8am-5pm Location: Downers Grove, IL (Hybrid) Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We...

  • Vendor Mgr, Authorization Mgt

    4 weeks ago

    Downers Grove, United States Duly Health and Care Full time

    Overview: **Hours**: Monday through Friday, 8am-5pm **Location**: Downers Grove, IL (Hybrid) - Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._ - Duly Health and Care works to understand what matters...

  • Mgr, Coding Services

    4 weeks ago

    Downers Grove, United States Duly Health and Care Full time

    Overview: **Hours**: Monday through Friday, 7am-5pm **Location**: Remote - Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._ - Duly Health and Care works to understand what matters most to you. We...

  • Supv Coding Services

    4 weeks ago

    Downers Grove, United States Duly Health and Care Full time

    Overview: **Hours**: Monday through Friday, 7am-5pm **Location**: Remote; Travel as needed. - Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work._ - Duly Health and Care works to understand what matters...

  • Contract Specialist

    6 days ago

    Downers Grove, United States Illinois Tollway Full time

    **Position Overview**: The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the _Move Illinois_ Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and...

  • Accounts Payable Specialist

    2 days ago

    Downers Grove, United States The Heico Companies Full time

    Job Description The Company Stenograph LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years, serving a global clientele. Stenograph is at the forefront of legal transcription innovation providing a comprehensive suite of cutting-edge technology designed to empower legal and transcription professionals. Our...

  • Support Specialist

    2 weeks ago

    Downers Grove, United States Michaels Stores Full time

    Support Specialist page is loaded **Support Specialist** **Support Specialist** locationsDowners Grove-1516 Butterfield Rd, Ste A time typePart time posted onPosted 2 Days Ago job requisition idR00123203 Store - CHI-DOWNERS GROVE/FINLEY, IL**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most...

  • Medical Management Specialist

    2 days ago

    Downers Grove, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Medical Management Specialist, working in Insurance industry in Downers Grove, Illinois, United States. Conduct medical management and health education programs for customers on government health care programs. Gather,...

  • A&K Product Manager, Africa

    2 days ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • A&K Product Manager, Africa

    17 hours ago

    Downers Grove, United States Crystal Cruises Full time

    Description Position Summary The Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and...

  • A&K Product Manager, Africa

    3 days ago

    Downers Grove, United States Crystal Cruises Full time

    DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing...

  • Product Manager, Africa

    4 weeks ago

    Downers Grove, United States Abercrombie & Kent Full time

    Position Summary The Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • A&K Product Manager, Africa

    1 month ago

    Downers Grove, United States Crystal Cruises Full time

    Job DescriptionJob DescriptionPosition SummaryThe Product Manager drives the product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative,...

  • Product Manager, Africa

    1 month ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    1 month ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Product Manager, Africa

    1 month ago

    Downers Grove, United States Abercrombie & Kent USA Full time

    Position SummaryThe Product Manager drives product to meet A&K USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements, and working with internal and external partners to develop and deliver creative, innovative, and game-changing products that...

  • Information Technology Support Specialist

    3 weeks ago

    Downers Grove, United States Neighborhood Loans Full time

    About Us: Neighborhood Loans is a technology-driven mortgage lending institution dedicated to providing top-tier services to our customers. Our IT Support Department plays a crucial role in ensuring our employees have the tools and support they need to excel in their roles. We are looking for an IT Support Representative to join our team and assist in...

  • Information Technology Support Specialist

    3 weeks ago

    Downers Grove, United States Neighborhood Loans Full time

    About Us: Neighborhood Loans is a technology-driven mortgage lending institution dedicated to providing top-tier services to our customers. Our IT Support Department plays a crucial role in ensuring our employees have the tools and support they need to excel in their roles. We are looking for an IT Support Representative to join our team and assist in...