Patient Account Representative II

2 weeks ago


Stockton California, United States CommonSpirit Health Full time
Overview:
St. Josephs Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Josephs Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael is a not for profit fully accredited regional hospital with 395 beds a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care comprehensive cancer services and women and childrens services including neonatal intensive care. St. Josephs is the largest hospital as well as the largest private employer in Stockton California. Nationally recognized as a quality lead St. Josephs is consistently chosen as the most preferred hospital by local consumers.

Responsibilities:
Position Summary:

 

REP II PATIENT ACCOUNTS (PRE-BILLING BILLING &/OR FOLLOW UP) Processes medical claims to appropriate payer. Knowledge of PC claims transmission preferred. Performs follow-up activity to ensure payment of claims. Answers questions and concerns presented by patients physicians insurance companies and other hospital staff. Performs research of accounts that may need additional charges or adjustments. Answers incoming correspondence. Performs Quality Control Procedures. Responsible for taking payments and balance of Cash drawer on a daily basis. Duties include handling credit card payments according to Payment Card Industry Data Security Standards (PCI-DSS). In addition to the normal background check a credit check screening will be completed in compliance with Dignity Health policy. 

 

Qualifications:
Minimum Qualifications: 

Three (3) years computerized medical billing required or 1-2 years experience in Medical Business Office.

Typing 45 wpm data entry 10-key by touch (or be tested).

PC skills.

Basic knowledge of governmental and managed care programs.

Excellent verbal and written communication skills needed.

Must demonstrate caring and confident approach.

Proficient in math and analytical skills.

Preferred Qualifications: 

High School graduate or equivalent.

Medical terminology.



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