Program Manager: Cigarettes/ Tobacco

3 weeks ago

Irving Texas, United States 7-Eleven, Inc. Full time
Overview:
▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

 

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®.  “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

 

But there’s a lot more to our story and much more left to be written.  We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. 

 

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

 

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. 

 

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.

 

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

 

▶ About This Opportunity

Responsibilities:
JOB SUMMARY:

The Program Manager for Cigarettes/Tobacco will directly report into the Product Director, and be responsible for providing and supporting the Cigarette/Tobacco business unit with leadership, planning, and coordination through multiple category and project initiatives that requires a high degree of collaboration.

 

KEY DUTIES AND RESPONSIBILITES:

Support the on-going needs of the Cigarette/Tobacco/OTP Team, including:

 

Develop, track, and present business cases in support of cigarette/tobacco modernization and integration initiatives

High degree of collaboration with manufacturers, and cross-functionally to deeply understand programs and projects presented and map out end to end processes and recommendations to execute

Maintains the business relationship with multiple departments/disciplines involved in project and program work related to the categories

Manage timelines, budgets, communications, and regularly report out progress/status of active and upcoming programs/projects

Coordinates regularly with, and solicits feedback from Sr. Category Manager, and Category Managers to understand strategic/tactical intent and appropriate KPIs/success measures to support in the building of action plans and socialization of plans

Assures that any outstanding issues requiring escalation are handled promptly and followed through to a successful outcome and communicated regularly to the category team

Collaborates with Cigarette/Tobacco senior team to provide projections on budget items related to program/project initiatives

Ad-hoc special projects directly related to the business unit, inclusive of modernization efforts which require collaboration with multiple departments, 3rd party groups, and manufacturer

 

 

Qualifications:
EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 4+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: Click or tap here to enter certifications/licenses required or preferred.

 

SPECIFIC KNOWLEDGE AND SKILLS:

Strong interpersonal, and written communication skills.

Previous Program and Project Management skills, PMP preferred.

Competency with both standard and custom Business Intelligence systems, such as Power BI.

Thorough working knowledge of Microsoft Office to include: Word, Powerpoint, Exxcel, Visio, and SharePoint

 

#LI-TK1

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