Lead Treatment Coordinator

4 weeks ago


Pacifica California, United States REC Rockaway Beach Full time
Job Description

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have: 

Work Life Balance

3 Weeks Collective Paid Time Off & 8 Paid Holidays 

Paid Parental Leave 

Medical/Vision/Dental Benefits 

401k Match 

Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

Build patient relationships and provide exceptional customer service by creating a calm and warming environment. 

Act as a liaison or case manager between the practice and the patient.  

Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment  

Collect payments and copays.  

Monitor, schedule, and call patients to fill any Doctor or Hygiene openings. 

Ensure that patients with outstanding balances are informed of the practice’s financial policy.   

Schedule new patients within two to four days of their initial call.  

Ensure that all patient records are current and accurate.  


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