Retail Clinic Manager

Found in: Resume Library US A2 - 2 weeks ago

Sugar Land Texas, United States Ideal Image Development Corporation Full time
Overview:
Ideal Image is North America’s #1 medical aesthetics brand, making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. Ideal Image provides a personalized and premium experience that delivers real results and empowers women through every step of their self-care journey. Come join us as we redefine the beauty ideal.

 

The Clinic Manager is an experienced high performing and consultive sales-oriented leader who delivers the Ideal Image Brand Experience to all internal and external customers. The manager plans, directs and role models the day-to-day service delivery, operations, staffing and commissioned-sales performance of a clinic location through exemplary communication and leadership

skills. This role is responsible for conducting in-clinic sales consultations for any clients and motivates a cross functional high performing team of medical professionals, client service staff and business partners towards collective clinic goals. This Manager is passionate about creating lasting impressions for our clients and drives for consistent and engaging client experience, education, and care, promoting customer loyalty and fostering long term relationships. This role is specifically accountable to clinic sales and execution of local marketing efforts with a proven track record of sales and profitability success. This leader is the primary key holder for the clinic and point of contact for local facilities, procurement, and education vendors.

Responsibilities:
Clinic Sales Consultations

Manage and drive sales, key initiatives and develop strategies to retain clients, improve service, and increase profitability

Lead a selling culture within the clinic through building customer loyalty, and fostering long term relationships

Conduct consultations ensuring partnership with Medical Professionals to create care plans that meet the goals of our clients

Deliver sales performance that meet or exceed clinic targets and act as a coach/trainer for sales with your clinic team

Manage clinic service revenue, employee productivity, payroll and daily clinic operations

Utilize CRM to market to new and return customers, and create recurring customer outreach campaigns

Bolster marketing and sales efforts by utilizing Ideal Image national brand standards to partner with local organizations, and vendors

Collaborate with Sales Center Managers to drive clinic goals, lead generation and client experience

Clinic Operations & Performance

Manage local clinic performance through ownership of P&L results through Key Performance Indicators by coaching performance behaviors.

Conduct daily huddles to drive achievement of sales goals, to include an overview of consultations and treatments for the day, goals for the day, scheduling optimization, etc.

Maintain balance in making local decisions for all clinic operational objectives to deliver the highest level of service, schedule efficiency, safety of treatment efficacy, and client experience

Develop deep understanding of all services, treatment options, and products to create custom care plans for clients, resulting in expert knowledge to help create lasting impressions, and world class client experiences

Ensure clinic facilities meet Ideal brand standards and creates a welcoming environment for clients and associates

Handle all client concerns in a professional and prompt manner abiding by policies and procedures. Serve as a point of escalation and facilitate conflict resolution when needed

 

Leading, Coaching & Developing Talent

Coach, develop and mentor associate performance in partnership with your direct supervisor and the People Team with a reward and recognition approach.

Develop and implement retention strategies to manage associate turnover, engagement, and productivity

Foster an environment of continuous education while supporting company driven educational/training initiatives

Ensure education programs are completed successfully and promptly

Collaborate with Talent Acquisition to forecast staffing needs and attract top talent to give our clients the best experience

Responsible for ensuring local compliance with all legal regulations, company policies, codes of conduct, and medical protocols

Own the interview and onboarding experience to ensure a smooth transition through time management to ensure training is organized and efficient

Ensure each clinic associate is trained and understands confidentiality procedures and HIPAA regulations

Create “One Team” environment which aligns on Company goals and is a cohesive and high performing team

Lead by example and develop all in clinic associates around the mutual goal to create world class client experiences

Qualifications:
Minimum Qualifications

Bachelor’s Degree or equivalent experience

 3+ years of leadership experience directly managing and leading teams in a relevant work environment and industry, in addition to experience in a related individual contributor role

3+ years of consultative sales experience preferred

Proficient with standard operational software (Outlook, MS Suite) and other sales related technologies such as Salesforce, POS systems

Strong ability to multi-task, use personal judgment, utilize strong decision-making and maintain a high attention to detail

Analytical acumen, ability to analyze reports, look at large data sets, and make data driven decisions

Effective leadership skills including multi-tasking, prioritizing, and goal setting/management

Rapid learner with the ability to grasp concepts and protocols

Proven track record of driving sales, financial KPIs, and meeting/exceeding sales & profit targets

Commitment to exceeding customer expectations

Exceptional interpersonal skills and ability to build team rapport

Clear and engaging communication skills, including effective written and verbal

Action oriented with the ability to form creative solutions for clients and team members

This role is expected to work at least 5 days in-clinic, including one weekend day if there is client demand or scheduled consultations, as well as attend local marketing and networking events which may be on nights or weekends.

 

Ideal Image is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

At this time, if you will be working in California, Illinois, New Mexico, Oregon, Rhode Island, New York, Washington or Canada, vaccination against COVID-19 is required for all new hires unless you qualify for a state allowed exemption approved by the Company.

  • AT&T Authorized Retailer Retail Store Manager

    Found in: Talent US C2 - 1 week ago

    Sugar Land, United States Mobilelink Full time

    Job Details Description AT&T Authorized Retail Sales Consultant $500 NEW HIRE BONUS! Perks of being on a Team! Unlimited earning potential Unlimited growth potential PTO after 90 days. Dental Insurance Health insurance Vision insurance Company-paid Life Insurance Mobily is one of AT&T’s few large nationally authorized...

  • Nurse (Clinical/Case Management)

    Found in: beBee jobs US - 2 weeks ago

    Sugar Land, Texas, United States Department Of Defense Full time

    Summary About the Position: This position is located at Brooke Army Medical Center at Fort Sam Houston, Texas. Salary negotiation may be available for those candidates who are new to Federal service. A recruitment or relocation incentive may be authorized.This is a Direct Hire Solicitation DutiesEngage in problem-solving, exploring options to care when...

  • Clinic Administrator

    1 week ago

    Sugar Land, United States Catholic Health Initiatives Full time

    **Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before....

  • Associate Brand Manager

    3 days ago

    Sugar Land, United States Himalaya Herbal Healthcare Full time

    Himalaya Wellness is seeking an Associate Brand Manager to join our brand team, to support our North American portfolio of products that includes supplement and personal care, particularly our global brandHimalaya since 1930. Reporting to the Director of Marketing, you will be supporting the brand team to help analyze, develop, and execute annual consumer...

  • Jr. Accountant

    2 days ago

    Sugar Land, United States Horizon Clinical Research Group Full time

    Job DescriptionJob DescriptionWe are looking for a Jr. Accountant to join our team! You will be responsible for preparing and analyzing financial records for our company.This is contract-to-hire position. The ideal candidate will have a strong attention to detail and excellent analytical skills. Responsibilities will include accurately reconciling payments...

  • Jr. Accountant

    1 week ago

    Sugar Land, United States Horizon Clinical Research Group Full time

    Job DescriptionJob DescriptionWe are looking for a Jr. Accountant to join our team! You will be responsible for preparing and analyzing financial records for our company.This is contract-to-hire position. The ideal candidate will have a strong attention to detail and excellent analytical skills. Responsibilities will include accurately reconciling payments...

  • Unblinded Clinical Research Coordinator I

    2 weeks ago

    Sugar Land, United States DM Clinical Research Full time

    Job DescriptionJob DescriptionUnblinded Clinical Research Coordinator IDM Clinical Research is looking to hire an Unblinded Clinical Research Coordinator to join our team. This individual will be responsible for dispensing Investigational Products (IP) as part of clinical research trials.Duties & Responsibilities:Compound and dispense prescribed IP.    ...

  • Associate Brand Manager

    1 week ago

    Sugar Land, United States Himalaya Herbal Healthcare Full time

    Himalaya Wellness is seeking an Associate Brand Manager to join our brand team, to support our North American portfolio of products that includes supplement and personal care, particularly our global brandHimalaya since 1930. Reporting to the Director of Marketing, you will be supporting the brand team to help analyze, develop, and execute annual consumer...

  • Associate Brand Manager

    2 weeks ago

    Sugar Land, United States Himalaya Herbal Healthcare Full time

    Himalaya Wellness is seeking an Associate Brand Manager to join our brand team, to support our North American portfolio of products that includes supplement and personal care, particularly our global brand—Himalaya since 1930. Reporting to the Director of Marketing, you will be supporting the brand team to help analyze, develop, and execute annual consumer...

  • Associate Brand Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Sugar Land, United States Himalaya Herbal Healthcare Full time

    Himalaya Wellness is seeking an Associate Brand Manager to join our brand team, to support our North American portfolio of products that includes supplement and personal care, particularly our global brand—Himalaya since 1930. Reporting to the Director of Marketing, you will be supporting the brand team to help analyze, develop, and execute annual consumer...

  • Pharmacy Clinical Specialist

    Found in: Talent US C2 - 1 week ago

    Sugar Land, United States Houston Methodist Full time

    Pharmacy Clinical Specialist - PRN Days REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Sugar Land Hospital 16655 Southwest Fwy Sugar Land, TX 77479 Job Ref: 54079 Talent Area: Pharmacy Job Shift: 1st - Day Job Type: PRN Posted Date: March 15, 2024 At Houston Methodist, the Pharmacy Clinical Specialist position is...

  • Spa Manager

    2 weeks ago

    Sugar Land, United States Hand & Stone - Sugar Land Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesEmployee discountsTraining & developmentARE YOU AN EXCEPTIONAL BUSINESS-SALES MANAGER WITH A PASSION FOR THE SPA INDUSTRY? Ready to take your Spa Management experience to new levels?WELL LOOK NO FURTHER!We are an established, well-respected and rapidly growing, full-service...

  • RN Assistant Manager

    Found in: Resume Library US A2 - 2 weeks ago

    Sugar Land, Texas, United States Hire Velocity Full time

    Overview: RN Assistant Manager - Home Health Sugar Land, TX    This position is office based.  NO field travel is required. NO on-call shifts and NO weekend  or evening shifts.    $75K - $90K (pay commenserate with experience) Schedule: Monday - Friday 9am - 5pm   Position Overview: The RN Assistant Manager will assist in directing...

  • Clinical Navigator

    2 weeks ago

    Sugar Land, United States PAM Health Full time

    Job DescriptionJob DescriptionClinical NavigatorEver heard of a clinical liaison? If you have healthcare sales experience, this could be the position for you! The Navigator cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned...

  • Employee Relations Manager

    2 days ago

    Sugar Land, United States Wendy's Full time

    Maximum Compensation - 80,000.00 (Eighty Thousand) Annual Salary; Exempt Position Work Environment: Onsite Work Schedule: Monday - Friday 8am-5pm (evening/weekends required) Travel - %5 **Overview**: The Employee Relations Manager will manage the investigation process from initial submission, investigation completion, employee engagement, field...

  • Cds Full Time Event Manager

    2 days ago

    Sugar Land, United States Club Demonstration Services Full time

    **CDS Full Time Event Manager - Product Demonstration** Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong...

  • Director of Operations

    6 days ago

    Sugar Land, United States Mobilelink USA LLC Full time

    The Operations Director works closely with facilities, accounting and supply chain as well as other operations groups to complete tasks and projects for our growing number of retail locations. Primary responsibility of this position is to oversee procedures and policies that impact various departments and to develop cross-departmental streamlines for...

  • Strategic Account Manager, Retail

    Found in: Resume Library US A2 - 1 week ago

    Richardson, Texas, United States Lennox International Full time

    Company Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in...

  • Lead Bartender

    Found in: Resume Library US A2 - 1 week ago

    Sugar Land, Texas, United States Drybar Shops Full time

    Overview: Job Title: Lead Bartender    Drybar is a fun, fast paced, and most important, team focused environment. With that in mind, it's important to know how your job and your teammate’s job differ and how they are similar. Please review the following job descriptions and complete the activity at the end.   Job Summary / Purpose:   The Lead...

  • Sprinter Sales Consultant

    1 week ago

    Sugar Land, United States Mercedes Benz of Sugar Land Full time

    Job DescriptionJob DescriptionJob Description: As a Sprinter Sales Consultant, you will be pivotal in delivering a First-Class Experience to our clients while fostering long-term relationships and creating client advocates. Your primary responsibility will be to contribute to Sprinter sales target achievement by promoting Sprinter vans to both local fleet...