Patient Access Counselor

1 month ago


Lake Elsinore California, United States Vista Community Clinic Full time
Overview:
Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Responsibilities:
Assist community residents in completing eligibility and application packets for healthcare insurance enrollment or renewal

Instruct clients on the documents necessary for the eligibility process, and provide an overview of available healthcare insurance options

Act as a liaison between the patient, healthcare insurance group, and VCC for enrollment information, and for maintenance of healthcare insurance

Qualifications:
Minimum

High school graduate or equivalent

Bilingual English/Spanish

Willingness and ability to complete certification as a Covered California Certified Enrollment Counselor (CEC)

Minimum two years' of experience in the customer service or social service fields, or in community volunteer work

Valid California driver’s license, current vehicle insurance and reliable transportation

Preferred

Covered California Certified Enrollment Counselor (CEC)

Required Skills/Knowledge/Abilities

Knowledge of community health centers, public assistance programs, state and federal regulations and managed care systems

Strong interpersonal and organizational skills

Basic computer knowledge, internet use and MS Office

Pay Range

$18.50-$20.75



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