Patient Financial Counselor
3 weeks ago
The Financial Counselor is dedicated to follow through of guidelines for financial counseling, financial assistance, and collection practices for all medically necessary services while ensuring access for all patients.
Essential Functions:
- Running Daily Schedules for consults, new/added procedures
- Completing VOB and cost estimates
- Collect on all time of service payments for patient responsibility
- Applying for financial assistance
- Applying for Medicaid/Medi-Cal
- Coordinate with Early out collections partner for payment plan and payment financing options
- Work closely with other Onsite Financial Counselors, Patient Navigators, front office staff and clinical staff to ensure smooth collection process.
- Maintain month Key performance indicators establish both individually and in team setting.
- Deliver monthly KPI's to manager on time for prior month.
* Minimum of 1 year Financial Counseling and/or budget/credit analysis and counseling experience.
* Ability to work onsite in Lake City, FL.
* 2 years' experience in medical office setting working with medical insurance, coding and financial matters.
* Working knowledge of medical terminology as well as ICD-9 and CPT codes.
* Strong written/verbal communication, financial assessment, advocacy and crisis response skills, applied within established guidelines of the center.
* Strong competency of Microsoft Word, Power point and Excel
* Associates Degree or an equivalent combination of education and experience.
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