Sales & Customer Service Associate

Found in: Resume Library US A2 - 6 days ago

Vacaville California, United States Massage Envy Full time
Overview:
Where Better Careers Begin
Massage Envy Vacaville

196 Nut Tree Parkway, Suite C

Vacaville, CA 95687

Do you have a passion for helping others? At the Massage Envy Vacaville franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

 

*We are currently looking to fill a part time position (approx 15 hours).  Must have a flexible schedule, be available one weekend day, and be a sales champion

Benefits:

$16.00 / hour plus uncapped monthly bonus potential

Complimentary membership, services and discounts

Employee referral bonus program

Employee Assistance Program

AFLAC Insurance options

A flexible schedule for a better work/life balance

Continuous training and coaching on sales and customer service

 

Responsibilities:

Sales

Sell Memberships to Massage Envy guests

Recommend upgrades and enhancements to members and guests

Inform members and guests of additional services we offer, such as skincare and total body stretch

Encourage home-care retail purchases based on service provider recommendations

Customer Service

Greet guests and members as they enter the clinic

efficiently and effectively check members in and out for appointments

Answer phones and proactively reach out to clients to book appointments and collect payment

Resolve customer issues through empathy, active listening and creative problem solving

Administrative

Book appointments to achieve maximum schedule efficiency

Maintain client files and actively communicate client needs to service provider

Clean and disinfect common areas as needed

Complete all other duties assigned by management

 

Qualified Candidates:

Have previous sales experience and were successul in hitting targets

Are goal driven, informative, and charismatic sales associates

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Have computer and cash handling skills

Are supporters of total body care with a general knowledge of massage and skin care services

Have a high school diploma (or equivalent)

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

 

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

 

 

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary:
$16.00 / hr + Commission

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