Transportation Planner II, Transit Division, SFMTA

Found in: Resume Library US A2 - 2 weeks ago


San Francisco California, United States City and County of San Francisco Full time
Job Description

APPOINTMENT TYPE: Temporary Exempt - Full Time not to exceed three (3) years – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Deadline to Apply: May 31, 2024

Salary: $101,660 to $123,578 yearly

Schedule: Monday to Friday, 8:30AM-5:30PM

Vacancies: 1

Please Note: A cover letter and resume must be attached to the online application.

Under general direction of the Transit Technology Manager, the Transportation Planner II plans the procurement, development, deployment, and maintenance of technology systems supporting transit operations. These systems include CAD (computer-aided dispatch), AVL (automatic vehicle location), ATCS (automatic train control system), video surveillance systems, farebox systems, radio communication systems, the customer information system, and others. The Transportation Planner II will utilize data sources generated by these systems to conduct creative, complex, and statistically significant data analysis resulting in meaningful reports and recommendations for system, service, or operational improvements. The position also works with the San Francisco Municipal Transportation Agency (SFMTA) Information Technology (IT) department to develop requirements for future system procurements.

The Transportation Planner II (Operations Systems Planner) supports the preparation and oversight of transit operations plans that maximize the use of existing or future technology systems and provide high­ quality service for the riding public. In addition, The Transportation Planner II will prepare contingency plans which dictate the operational response to system outages. This position will be responsible for utilizing analytical methods to identify needs and generate actionable insights in support of Transit Operations and maintenance teams.

 

Examples of Important and Essential Duties:

Documents operational needs which can be supported by the technology and in coordination with the Finance and Information Technology (FIT) division and develops a long-term capital strategy for technology procurement supporting transit operations.

Develops lifecycle plans for technology systems essential to transit operations, including the Harris Radio System, the Conduent CAD/ AVL System, the Video Surveillance System, and the Train Control System.

Assists in managing the Conduent CAD/ AVL System, including working with IT and the vendor to correct issues, managing configuration changes, and monitoring system status.

Works with Transit Special Events, Scheduling and Service Planning groups to develop configuration changes to technology systems, including the CAD/ AVL system and customer information system, supporting temporary or permanent transit service changes.

Works with Transit Division managers and staff to develop requirements for new technology systems or for new features on existing technology systems.

Develops and/or modifies operational plans, policies, and procedures to utilize technology systems to assist daily transit operations.

Represents the Transit Division's business needs and interests to IT staff, vendors, and/or project teams.

Assists with the adoption and integration of technology systems through transit operations work processes such as developing training manuals and Standard Operating Procedures (SOPs).

Supports operational staff and works with IT and the vendor to resolve issues with technology systems, managing configuration changes, and monitoring system status.

Develops operations management tools and dashboards as needed, using Python or other scripting languages, to simplify work processes and improve the quality of transit datasets.

Performs analysis of data generated from operations systems such as the Conduent CAD/ AVL System, the Thales Automatic Train Control System, and the Umo IQ Customer Information System and provides recommendations for service or operational changes if necessary.

Prepares presentations based on data analysis intended for senior leadership, elected officials, the MTA Board, and the public.

Writes reports and papers to document best practices and analyzes data obtained from operational systems.

Performs other related duties as assigned.

 


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