Office Intake

3 weeks ago

Bellingham Washington, United States CCSWW Full time
Overview:
Full-time position starting at $23.10 - $24.26/hr. (D.O.E) with COMPETITIVE BENEFITS INCLUDING:

Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays

Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability

Health Savings Account and Flexible Spending Account

403(b) Retirement Plan and Employer Contribution Pension Plan

Employee Assistance Program

 

Program Description:
The CCS NW Recovery Centers provide a full continuum of outpatient Substance Use Disorder treatment services. CCS provides treatment to youth, adults, and their families. The CCS NW Recovery Centers are a safe, nurturing, and enriching environment where all are treated with dignity and respect, and where clients and their families become empowered to make healthy changes to stop the destruction of alcoholism and other drug dependencies. CCS emphasizes a broad range of approaches to the treatment of alcoholism and other drug dependencies, striving to serve those most in need. The philosophy of CCS NW Recovery Centers is that treatment is most effective when it is “family-centered”.

 

Position Description:
The Office Intake is responsible for determining the nature of the clients request for service, in order to assist the consumer with appropriate connection to services offered by the Recovery Center. Incumbent provides reception for SUD Recovery Center and maintains waiting room area. Incumbent is responsible for performing intake and receptionist duties as assigned.

Responsibilities:
Schedule appointments and perform intake tasks in the collection of client demographic data where necessary.

Maintain counselor schedules in the Office Hours Scheduler.

Enter counselor schedule changes as soon as they are turned in.

Responsible for understanding, and maintaining up-to-date information on the time line requirements for initial appointments specific clients may have due to County and/or contractual agreements.

Prior to initial assessment being scheduled ensure that screening tasks are completed and collection of documents needed for assessment is available.

Receive incoming calls (take messages, refer, or respond) including screening telephone calls and/or walk-in requests to determine if patient is appropriate for substance abuse disorder services.

Call clients to confirm all appointments for the following day.

Check in individual and group sessions. This includes looking each client up in Medisoft, creating an event slip and collecting any payment that is due.

Ensure that the Clinician has the appropriate documents (including medical coupons, insurance cards, etc.) when the client arrives for the appointment.

Ensure all sliding fee scale clients complete process to determine assessment cost and payment.

Welcome and greet all walk-in clients and public in a timely and friendly manner.

Answer questions and provide agency information to public.

Receive client payments and issue a receipt for each payment received following standard operating procedures.

Keep money and receipt book balanced and assist with the daily deposit.

Distribute blank income verification and update/change forms to clients on a monthly basis.

Check voice-mail throughout the day, transcribe and distribute messages.

Assist with verification of on-line medical coupon eligibility for all new incoming or re-admitted clients.

Open all substance abuse disorder client files and forward to appropriate clinician.

Post all individual and group sessions in Medisoft daily.

Post all urinalysis slips daily.

Perform and document that checks and balances have been done to ensure all services are posted.

Provide secretarial support (i.e., data processing, copying, and filing) to agency programs as needed.

Forward requests for client information received from other agencies, courts, etc. to the appropriate clinician.

Process and deliver out-going mail. Open, sort, and distribute incoming mail.

Provide back up for other support staff during vacations, sick leave, etc.

Maintain meeting room schedule.

Responsible for the daily maintenance of office equipment (i.e., copy machine, fax machine, laser printer, postage machine, etc.).

Assure that all office supplies are in stock at all times and supplies are organized. Requisition supplies as needed.

Filing Responsibilities

Locate and pull any old or missing clinical files for clients returning to the agency.

Create new clinical files to ensure there 10 youth and 10 adult files available at all times.

Assist with filing when needed.

 

Access to and protection of PHI:

Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).

Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

 

Perform Other Work Related Duties as Assigned.

Qualifications:
High School Diploma or GED

1 year prior office experience.

The ability to effectively interact with clients/public and the ability to deal with crisis situations.

Good composition and interpersonal skills are required as is the ability to prioritize work and meet deadlines.

Computer literate with the desire and ability to learn new computer software.

Excellent organizational, communication and customer service skills.

Advanced ability to multi-task and work in a fast paced environment.

Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.

Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.

Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Demonstrated commitment to the preservation of a workplace that embraces diversity and inclusivity.

Criminal History Background Checks are required prior to employment.

 

PREFERRED:

Experience with non-profit agencies.

Experience with Medical Office Billing and Scheduling Software Systems.

Experience with multi-line phone systems.

For internal candidates/union positions only: Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.

  • Intake Coordinator

    1 month ago

    Washington, United States DC Tenants' Rights Center Full time

    The D.C. Tenants’ Rights Center seeks a part-time Intake Coordinator to join our “low bono” law practice. DCTRC is not a typical law firm: we are constantly trying to find ways to reduce our fees while providing efficient, useful services to D.C. tenants. We’re the only private firm in D.C. that works exclusively with tenants. We represent tenants...

  • Office Intake

    6 days ago

    Bellingham, United States CCSWW Full time

    Overview: PART-TIME position (20-37.5 hours per week, FLEX; 8-1pm potentially up to 4pm M-F,) starting at $23.10- $24.26/hr. (D.O.E) with COMPETITIVE BENEFITS INCLUDING: Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays Medical, Dental, Vision, Basic Life/AD&D and Long-Term...

  • Intake Specialist, Consumer Unit

    2 days ago

    Washington, United States Legal Aid Society Of DC Full time

    Legal Aid DC seeks an Intake Specialist to join our Consumer Law Unit. Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and engaged in systemic reform. Currently, we provide individual representation in consumer law, domestic violence/family law, housing, public benefits, and appellate matters. We also work on...

  • Intake and Entity Specialist

    1 month ago

    Washington, United States CareerBuilder Full time

    Intake and Entity Specialist Main Points Salary : 70k-80k Experience : 1 or more years of professional experience Bachelors Degree Required Law or Finance experience preferred Full Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist will serve as the first point of contact for clients seeking financial assistance or...

  • Intake and Entity Specialist

    1 month ago

    Washington, United States latitude Full time

    Intake and Entity Specialist Main Points Salary: 70k-80k Experience: 1 or more years of professional experience Bachelors Degree Required Law or Finance experience preferred Full Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist will serve as the first point of contact for clients seeking financial assistance or...

  • Intake and Entity Specialist

    1 month ago

    Washington, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionIntake and Entity SpecialistMain PointsSalary: 70k-80kExperience: 1 or more years of professional experienceBachelors Degree RequiredLaw or Finance experience preferredFull Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist will serve as the first point of contact for clients seeking...

  • Financial Intake Specialist

    1 month ago

    Washington, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionIntake and Entity SpecialistMain PointsSalary: 70k-80kExperience: 1 or more years of professional experienceBachelors Degree RequiredLaw or Finance experience preferredFull Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist will serve as the first point of contact for clients seeking...

  • Intake Specialist, Consumer Unit

    1 day ago

    Washington, United States Legal Aid Society Of DC Full time

    Job DescriptionJob DescriptionSalary: Legal Aid DC seeks an Intake Specialist to join our Consumer Law Unit.  Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and engaged in systemic reform. Currently, we provide individual representation in consumer law, domestic violence/family law, housing, public benefits, and...

  • Conflicts and Intake Specialist

    5 days ago

    Washington, United States Fawkes IDM Full time

    Job DescriptionJob DescriptionAn international law firm with offices in Washington, D.C. is seeking a full-time Conflicts and Intake Specialist to join their team. This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new clients, new work, or new people. Responsibilities: Successfully operating various...

  • Conflicts and Intake Specialist

    1 day ago

    Washington, United States Fawkes IDM Full time

    Job DescriptionJob DescriptionAn international law firm with offices in Washington, D.C. is seeking a full-time Conflicts and Intake Specialist to join their team. This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new clients, new work, or new people. Responsibilities: Successfully operating various...

  • Intake and Entity Specialist

    4 weeks ago

    Washington DC, United States Latitude, Inc. Full time

    Main Points. Salary: 70 k-80 k. Experience: 1 or more years of professional experience. Bachelors Degree Required. Law or Finance experience preferred. Full Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist Intake, Specialist, Client Support, Data Entry, Financial, Healthcare, Staffing

  • Intake and Entity Specialist

    1 day ago

    Washington DC, United States Latitude, Inc. Full time

    Main Points. Salary: 70 k-80 k. Experience: 1 or more years of professional experience. Bachelors Degree Required. Law or Finance experience preferred. Full Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist Intake, Specialist, Client Support, Data Entry, Financial, Healthcare, Staffing

  • Intake and Entity Specialist

    4 weeks ago

    Washington DC, United States Latitude, Inc. Full time

    Intake and Entity SpecialistMain PointsSalary: 70k-80kExperience: 1 or more years of professional experienceBachelors Degree RequiredLaw or Finance experience preferredFull Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist will serve as the first point of contact for clients seeking financial assistance or...

  • Intake and Entity Specialist

    1 day ago

    Washington DC, United States Latitude, Inc. Full time

    Intake and Entity SpecialistMain PointsSalary: 70k-80kExperience: 1 or more years of professional experienceBachelors Degree RequiredLaw or Finance experience preferredFull Remote: Office located in Washington D.C. Position Overview: The Financial Intake Specialist will serve as the first point of contact for clients seeking financial assistance or...

  • Personal Injury Client Intake Specialist

    3 weeks ago

    Washington, United States Price Benowitz LLP Full time

    Job DescriptionJob DescriptionCompany OverviewPrice Benowitz, LLP is a mid-sized law firm headquartered in Washington, DC with offices and attorneys throughout Washington, D.C., Maryland, Virginia, & South Carolina. Price Benowitz's areas of practice include criminal defense, personal injury, family law, and trusts and estates. Our core values are...

  • Intake Screener and Authorization Specialist

    2 weeks ago

    Washington, United States Northeast Family Services Full time

    This is a hybrid position. Northeast Family Services is seeking an experienced masters-level professional to join our growing New York team as a Bilingual Intake Screener and Authorization Specialist! The Bilingual Intake Specialist (English / Spanish) manages all aspects of the registration and admissions process for Northeast Family Services in New York....

  • Patient Intake Coordinator

    6 days ago

    Washington, United States Breast Care for Washington Full time

    Job DescriptionJob DescriptionSalary: $19-$22 per hourBilingual in Spanish/English is preferred.Scheduling and/or prescheduling patient appointments.Greeting patients and/or their representatives and providing direction as needed.Assist patient and/or their representative with completing registration/intake forms (paper and online).Answer phones and complete...

  • Patient Intake Coordinator

    2 days ago

    Washington, United States Breast Care for Washington Full time

    Job DescriptionJob DescriptionSalary: $19-$22 per hourBilingual in Spanish/English is preferred.Scheduling and/or prescheduling patient appointments.Greeting patients and/or their representatives and providing direction as needed.Assist patient and/or their representative with completing registration/intake forms (paper and online).Answer phones and complete...

  • Law Firm Intake Specialist

    4 hours ago

    Washington, United States Adams & Martin Group Full time

    Our law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to...

  • Receptionist/intake Coordinator

    4 weeks ago

    Washington, United States New Hope Health Services Full time

    **Position Summary**: The position is full-time on Mondays-Fridays from 9am - 6pm. **Responsibilities**: - First to arrive, unlocking office and preparing the wait area. - Serves clients by greeting and helping them with positive energy, scheduling appointments and maintaining records and accounts as appropriate. - Prepares provider schedules to include...