Senior Outbound Product Manager

4 weeks ago


Addison Texas, United States ServiceNow Full time
Job Description

This position reports to:  Director of Outbound Product Management – Field Service Management

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have lofty expectations and a career at ServiceNow means challenging yourself to always be better. 

What you get to do in this role:

Define and execute outbound product management strategy and deliverables with a focus on Field Service. This will include defining the market opportunity, establishing the target audience, and building business-oriented product collateral.

Develop competitive differentiation assets to aid sales and partner organizations in establishing the value of Field Service Management.

Develop thought leadership material to establish ServiceNow as a visionary in the Field Service space.

Become a trusted resource to promote Field Service Management and vision with industry influencers, strategic partners, and analyst firms.

Work in close coordination with Inbound Product Management, Product Marketing and Product Success to build release themes, product strategy, go-to-market, and customer adoption plans.

Lead cross-functional teams to accomplish your goals.



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