Sr. Business Analyst
2 weeks ago
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
The Senior Business analyst will be responsible for collecting and understanding business needs for various platform to provide solutions to upgrade, enhance and continuously improve the platform with a consistent approach that works to enhance our client’s experience.
Please note additional position details below:
This is a Temp-To-Hire, W-2 position. We are not able to do 1099 or C2C.
It is a fully remote role that will need to be based in the U.S.
You must meet our U.S. Eligibility requirements for work authorization as noted under "Additional Information" at the bottom of the job description.
Responsibilities:
Extract solution requirements utilizing interviews, requirements gathering exercises, documented business processes and workflow analysis
Document recommendations for process and applications improvements
Work closely with business partners to identify and enhance opportunities to use information and technology to improve client services and/or business processes
Resolve defects in applications according to defined SLA’s while maintaining product quality
Transform functional requirements into technical design at various technology levels
Provide job aids to end users and support personnel to enable ease of use and ongoing support
Qualifications:
Business analysis experience in application lifecycles and software development
Project management experience
Management of stakeholders and client expectations while helping to shape deliverable requirements and timelines
Ability to communicate findings and development of plans in an organized, thoughtful and concise manner across various levels of business and project leadership teams
Preferred Experience with SiSense and PowerBI
Experience with direct/employee benefits and products preferred
Interpersonal Skills:
Must be independent, self-motivated, goal-oriented person with strong work ethic.
EXCELLENT oral and written communication skills.
Commitment to strong customer service.
Attention to detail and proven ability to follow through.
Ability to manage multiple projects and priorities with deadlines.
Effective time-management skills.
Possess the strong ability to absorb and evaluate information from a variety of sources and maintain a "big picture" view.
#contingent
#LI-JP1
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity
Click to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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