Training & Development Specialist

3 weeks ago

Chesterfield Missouri, United States EVERSANA Full time
Job Description

THE POSITION:

The Training and Development Specialist will have a passion for training and development, strive to have a great partnership with all team members, and the tenacity to deliver excellent service. The Training and Development (T&D) team partners with organizational leaders to strategically identify and execute solutions to meet organizational learning needs. You will provide custom learning and development solutions required or requested across the organization's Patient Services business unit and help drive programs and training initiatives that directly impact the daily working lives of EVERSANA employees.    

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Instructional Design

Design, development, implement, and evaluate high quality learning and development materials and solutions

Understands sound adult learning and instructional design principles and methodologies

Supports Training Team in determining training needs, best practices, procedures, and coordinating execution of training

Meet with leadership and subject matter experts to access training and development needs, then design, develop and implement new training initiatives as necessary to meet client requirements

Conduct needs analysis, designs learning objectives, builds content and creates relevant job aids and instructional materials such as presentations, videos, hands-on training, instruction material, handouts, evaluation forms, and visual aids

Seeks to analyze and understand the departments or teams being supported

Designs training materials to support new initiatives throughout EVERSANA and completes training related tasks that meet business objectives in driving quality, customer service and effectiveness

Works to continuously evolve and modernize training assets to continuously improve the learning experience; design, develop and maintain content style

Instructional Implementation

Promulgate EVERSANA culture and leads by example

Schedules and conducts in-person and virtual training including managing logistics and scheduling

Assigns and updates training curricula or materials in the learning management system (LMS) as needed

Collaborates with Training Team to align and ensure consistency in training processes and performance improvement initiatives

Develops training curriculum and leads training sessions/classes in alignment with sound adult learning and instructional design principles to support new associates working to meet performance and organizational standards

Provides individual coaching and training to intra and inter-organizational partners on training and development best practices

Consistently evaluates effectiveness of programs for continuous improvement and proactive business partnership

 

Project Strategy and Management

Remain current with changing policies, technologies, and services for training delivery

Identify and recommend training and development opportunities throughout the business unit

All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

Hours (40 Hours per week, 5 days of the week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

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