Security Officer | Full-time

2 weeks ago

WaileaMakena Hawaii, United States FAIRMONT Full time
Job Description

Job Title: Security Officer | Full-time

Hourly Rate: $26.96

We push ourselves every day to always be better and leave the world a better place.  Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

What you will be doing:

Provide security, emergency, and first aid assistance

Implement, as directed by the Security Manager, all policies and programs related to Security Services

Guide and support all leaders and colleagues with respect to safety & security procedures

Educate all new Fairmont colleagues on safety & security

Assist in the training of all new security officers

Create and maintain proper documentation on any incidents reported by guests or colleagues

Ensure adherence to Lost & Found procedures including accepting items with proper documentation, assisting colleagues & guests with inquiries, maintaining accurate logs and following retention guidelines. 

Investigate and follow up on any reports made by guests or colleagues

Review the business continuity plan with the security manager and ensure that all updates are communicated to colleagues, and that all necessary training is provided

Conduct lock interrogations and assist Engineering Department with lock repairs

Conduct foot and vehicle patrols

Conduct health screenings on colleagues and vendors in accordance with company and government guidelines.

Organize time so all side work is completed according to shift demand

Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests

Focus attention on guest needs, remaining calm and courteous at all times

Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures

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