Donor Care Tech I

4 weeks ago

Providence Rhode Island, United States Rhode Island Blood Center Full time
Overview:
In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

 

For more information about a career with us, please watch the video below:

Responsibilities:
This position is responsible for performing whole blood collection in the donor room and at mobile sites. Responsible for registration, interview, draw and care of all blood donors. Performs various regulated functions related to the care of the blood after collections, including storage and transportation. Promotes positive image of NYBC to the community. This person is considered “essential” during severe weather or emergency operation events.  

 

Provides excellent customer service by acknowledging the donor, treating donors in a respectful manner, and striving to provide each donor with a positive and pleasant experience which would encourage his/her return.

 

Performs all aspects of whole blood collection as required.

 

Performs donor interview and evaluates suitability of donor for donation based on current SOP criteria.

 

Determines donor hemoglobin by obtaining a finger-stick sample.

 

Takes and documents donor blood pressure, pulse, temperature, weight and height.

 

Maintains confidentiality of all information regarding donors.

 

Performs prep, phlebotomy, and discontinuation of whole blood procedures.  Monitors the donor’s progress during the procedure, according to collection guidelines. Ensures the collected product meets acceptable standards. Provides prompt response to adverse donor reactions.

 

Performs pre draw QC and post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area. Works mobiles as assigned and participates in pre-draw set up and post draw packing of supplies and equipment and cleanup of controlled supplies.

 

Maintains prompt and regular attendance.

 

Complies with safety procedures and policies. 

 

Demonstrates professionalism in dress, personal grooming and hygiene. 

 

Exemplifies NYBC core values and meets or exceeds internal and external customer service expectations. 

Qualifications:
High School Diploma.

 

Knowledge of basic medical terminology preferred.

 

Experience in a healthcare environment and/or phlebotomy preferred.

Superior customer service skills are essential in this role.

 

Individual must be well organized, attentive to detail, adapt easily to varied work conditions and scheduled hours, adapt easily to change; must present with pleasant, postive attitude; demonstrate honesty and dependability.

 

Ability to work independently and as part of a team.

 

Basic computer skills. 

 

Basic writing skills.

 

Must be able to fluently speak, read, write, and comprehend English.

 

Full time work schedules of 35-40 hours per week will include days, evenings, and weekends. Applicants must be able to work varied hours and scheduled weekends. Travel to different work locations throughout the state is required.

 

Must maintain a valid driver's license. 

 

CPR certification preferred. 

 

 

The proposed hourly wage for this position is $19.53/hour. 

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