Associate System Administrator, Information Technology
2 weeks ago
The Associate Systems Administrator maintains and supports the organization’s multi-user software applications, information technology systems, and related technologies.
Responsibilities:
Troubleshooting, problem resolution and documentation.
With minimal supervision, performs analysis of business and user needs.
Assist in execution of project plans for system updates and implementations.
Assist with system testing and documenting results.
Perform system configurations, test, debug and document configuration changes.
Assist with dictionary maintenance, table management and/or data entry
Knowledgeable in system monitoring.
Assists in implementation of configuration changes.
Has a basic understanding and ability to support IT application system architecture.
With minimal supervision, ability to setup workstation and/or server administration as appropriate to the application. • Implements system fixes supplied by the vendor.
Assist in planning and implementation of system software upgrades.
Independently serve periods of on-call coverage at scheduled intervals.
May be required to support unplanned events during after-hours and weekends
Maintains appropriate system security to meet state or federal regulations and to insure the confidentiality of all data.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Understands the core business practice and the customers supported by the technology.
Maintains communication with IT managers and team members.
Participates in a positive collaborative relationship within IT and between IT and customer departments.
Assists in the assessment and planning for appropriate system solutions that best fit current and future business requirements that are consistent with Orlando Health’s long-range plans.
Stays current with applicable technology to maintain and increase job knowledge.
Establishes measurable goals for professional enhancement.
Shares knowledge and information to educate and cross-train other team members.
Qualifications:
Education/Training
Currently enrolled or successfully completed an Associate’s degree program for Information Technology. A total of two (2) years of directly related work experience may also substitute for the Associate’s degree.
Experience
One (1) year experience in the implementation and/or support of information technology applications.
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